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Suspected same network - mismatching Wifi security causing wifi instability over area

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Suspected same network - mismatching Wifi security causing wifi instability over area

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Re:Suspected same network - mismatching Wifi security causing wifi instability over area-Solution
a week ago - last edited a week ago

  @Vincent-TP  Hi Vincent, thanks for following up on this.

 

Right I worked out what causes the issue: In order to gather the information I created a new network called TEST and it worked flawlessly.

 

I just went back through to compare the settings with my broken network:

 

It's becuase my home network was on WPA2-PSK/WPA3-SAE/AES after I temporarily enabled and then disabled 6Ghz. I hadn't spotted it'd moved it on from WPA2-PSK/AES. 

 

When the wifi network is centrally set to WPA2-PSK/WPA3-SAE/AES my devices that support WPA3-SAE (iphone / pixel 10) connect to the 615-Wall box with WPA3-SAE but all other access points with WPA2-PSK. Hence the network gets disabled because my phone says the same network has different credentials.

 

I've moved it back to WPA2-PSK/AES and all is fine again now. *kicks can down the road*

 

Thanks for your and the other person's time. 

 

for info: I'm using 6.2.10.17 I updated all the firmware about a week ago, prior to that i was on the last version that was generally available because i log in to my wifi almost daily and apply patches pretty much immediately. I don't have any screenshots. affected devices were just hte newer ones like phones / tablets (that support WPA3 i guess). topology is a house with access points in garden, under stairs, lounge, loft, bedroom (to work around thick walls of extension)

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Re:Suspected same network - mismatching Wifi security causing wifi instability over area
a week ago

Hi  @pete32117 

 

Thank you for sharing. That makes sense, as other devices do not support WPA3-SAE.

 

Wish you a happy life and smooth network usage!  Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<
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Re:Suspected same network - mismatching Wifi security causing wifi instability over area
a week ago

  @Vincent-TP OK I'm struggling to let this go.

 

So further testing confirms the issue with the EAP615-Wall. 

1. I create a new Wifi Network

2. I set it to the latest encryption method

and 

3. I connect as normal to Master Bedroom.

4. Overnight the hotspots reboot as per schedule

5. I wake up to a phone that refuses to connect to any access point due to security mismatch. EXCEPT it will connect to the Hall EAP615-Wall OK if i stand next to it and try to connect.

 

So things to note: 

  • I've been using this exact set up for about 3 years
  • 6.2.10.17 on a docker container.
  • I must have been on this encryption level since wifi 6 has always been enabled and my understanding is that htis mandates the higher encruption levels.
  • I have only been having issues since updating firmware, no other changes have happened to my network.
  • the issue happens on Ipads, iphones and android devices.
  • It doesn't affect older devices since stay on WPA3

 

You can see how I wake up here. I've upgraded to android 17 yesterday so the error message has changed very slightly but it boils down to the same thing. the security on the EAP225s is perceived to be different to the EAP615-Wall.

 

I can replicate this issue at will by the way so let me know if you need logs

 

 

 

 

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Network Connectivity