Unable to see ES208G switch in self-hosted Omada Controller v5

Unable to see ES208G switch in self-hosted Omada Controller v5

Unable to see ES208G switch in self-hosted Omada Controller v5
Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday
Model: ES208GP  
Hardware Version:
Firmware Version:

I have a need for a switch so I've purchased the ES208G to add to my existing Omada network. I run an Omada Software Controller v5.

 

I'm struggling to get the ES208G to show up for adopting into Omada.

 

I've connected the ES208G (in bedroom) to a port on an existing SG2008P switch (in basement).  I have logged into the web UI for the ES208G and have set the Inform URL to the IP address of my existing Omada software controller.  

 

My understanding is the ES208G is compatible with software controller so I'm not sure what else I need to do.

 

Can anyone guide me on what I might have done incorrectly or have missed?

 

Thanks much!

 

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6 Reply
Re:Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday

  @DDDaniel 

 

The Switch was probably made after version 5 of the Omada controller came out, so the controller doesn't recognize that witch. But you can upgrade the controller to version 6.2 and the problem will be solved.

 

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Re:Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday

Hi  @DDDaniel 

 

Thanks for reaching out to TP-Link Business Forums.

 

Did you check the Agile Switch Type on your controller?

Are there any VLANs or ACL rules that might block the communication between the switch and the controller?

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Re:Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday

  @Gabriel-TP 

 

Thanks for the response! 

 

I don't see that configuration option in my Omada Controller. I am running v5.9 of the controller so perhaps that version doesn't support the switch?

 

I will have to check the ACL again when I get home and report back. 

 

Appreciate your assistance! Thank you! 

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Re:Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday
Thanks for the suggestion but I can not easily upgrade the controller version since my hardware doesn't support the new MongoDB requirement on the CPU.
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Re:Unable to see ES208G switch in self-hosted Omada Controller v5
Thursday - last edited Thursday

  @DDDaniel 

 

I think it will work, I run an Ubuntu server on really old hardware and it works fine.

 

Ubuntu 22.04.5 LTS (GNU/Linux 5.15.0-179-generic x86_64)

 

Omada Controller v6.2.14.6 for Linux (X64)

 

db version v4.4.30
Build Info: {
    "version": "4.4.30",
    "gitVersion": "4d7fa6a6260d25c5caa971dce10561690cb79dea",
    "openSSLVersion": "OpenSSL 1.1.1f  31 Mar 2020",
    "modules": [],
    "allocator": "tcmalloc",
    "environment": {
        "distmod": "ubuntu2004",
        "distarch": "x86_64",
        "target_arch": "x86_64"
 

If you have a raspberry pi 4, I use the same mongodb version on it.

 

Sorry raspberry pi4 use mongod 4.4.18 and omada 6.2.14.6

 

 

 

 

 

 

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Re:Unable to see ES208G switch in self-hosted Omada Controller v5
9 hours ago

  @Gabriel-TP 

 

I have taken your advice to ensure that the ES208G is able to communicate with the Omada software controller (v5.9) by connecting it directly to the ER605 router which is also connected to the machine running the software controller.  The ES208G is on "LAN port 5" while the software controller machine is on "LAN port 4".  Both ports on the ER605 is configured the same where it uses the administrative VLAN with full open access ACL's.  The machine running the software controller also has had its firewall completely disabled to aid in this troubleshooting journey.

 

It is my belief that the Omada software controller v5.9 simply does not have the support for the ES208G where on the controller UI there just isn't any option to enable support for "Easy Switch" model line such as the ES208G. However, I'd like confirmation of this directly with a TP-LInk technical representative which would inform my decision to keep the ES208G or purchase a different product.

 

Reminder, the option of upgrading the controller version is simply not available for my setup right now.

 

Any confirmation or advice you can share would be appreciated.

 

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