ER6020 L2TP VPN can't connect

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ER6020 L2TP VPN can't connect

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ER6020 L2TP VPN can't connect
ER6020 L2TP VPN can't connect
2018-02-06 12:47:49 - last edited 2021-04-20 12:02:50
Model :

Hardware Version :

Firmware Version :

ISP :

Hello, I bought an ER6020 few days ago, and I tried to set up the VPN by the following link:

http://static.tp-link.com/res/down/doc/VPN_Config_Guide_V2.pdf

The one I followed is "7. How to configure a L2TP Server on TP-LINK Router"
I set the IP address pool with my local LAN IP subnet so that I can connect to the other devices on my LAN via VPN.
Below is my LAN setting:
Subnet 192.168.1.0/24
PN pooling: 192.168.1.11-192.168.1.30
DHCP: 192.168.1.51-192.168.1.100
Submask: 255.255.255.0
DNS: 8.8.8.8
then I set up the L2TP username and password, of course, Pre-shared key also.
After these setting, I went to IPsec policy page to enable the IPsec.

It seems all the settings are done, I try to connect it from my macbook with my 4G internet.
but the message shows that VPN Server not respond. Is there anything wrong with my settings?


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#1
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5 Reply
Re:ER6020 L2TP VPN can't connect
2018-02-26 13:37:25 - last edited 2021-04-20 12:02:50
I guess yours is TL-ER6020v1,right? Have you ever tried on you macbook to ping WAN port IP address of TL-ER6020? Firstly you should check if they are reachable.
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#2
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Re:ER6020 L2TP VPN can't connect
2018-02-27 16:30:33 - last edited 2021-04-20 12:02:50
<font size="2"><span style="font-family: arial">Hi, thanks for the reply, <br>I've found another solution can resolve this problem, see <a data-cke-saved-href="http://forum.tp-link.com/showthread.php?90893-TL-ER6120-L2TP-Apple-VPN" href="http://forum.tp-link.com/showthread.php?90893-TL-ER6120-L2TP-Apple-VPN">here</a><br>I tried to</span></font><font size="1"><span style="font-family: arial"><font size="2">use this </font></span></font><font size="2"><span style="font-family: arial">Beta </span></font>firmware:<font size="2"><span style="font-family: arial"> <font color="#000000">1.1.1 Build 20160628 Rel.58934, which can be download <a data-cke-saved-href="http:// http://static.tp-link.com/resources/software/TL-ER6020v1_en_1.1.1_20160628-rel58934_up.zip" href="http:// http://static.tp-link.com/resources/software/TL-ER6020v1_en_1.1.1_20160628-rel58934_up.zip">here</a></font><br>and boom, my mac can connect to the router.<br>

<br>I just wondering if TP-link has the standard FW to replace this beta one or not.&nbsp;<br>Somehow, my another ubuntu pc will lose the connection sometimes, and can only re-connected manually...</span></font>
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#3
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Re:ER6020 L2TP VPN can't connect
2018-02-27 21:16:42 - last edited 2021-04-20 12:02:50
Hello, I have the same problem. Router model er-604W and er-6020, configured server vpn l2tp. Computers with any windows operating system connect to the vpn in the correct way. In contrast, computers with mac do not connect by vpn. It seems clear an incompatibility with mac. I have an open ticket with tp-link, at the moment without answer.
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#4
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Re:ER6020 L2TP VPN can't connect
2018-02-28 09:45:24 - last edited 2021-04-20 12:02:50

Marce wrote

Hello, I have the same problem. Router model er-604W and er-6020, configured server vpn l2tp. Computers with any windows operating system connect to the vpn in the correct way. In contrast, computers with mac do not connect by vpn. It seems clear an incompatibility with mac. I have an open ticket with tp-link, at the moment without answer.


From other posts, they seems has beta firmware for Mac to connect L2TP. idk rarely use mac
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#5
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Re:ER6020 L2TP VPN can't connect
2021-07-27 09:01:58
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