EAP Controller Software User Management wrong

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EAP Controller Software User Management wrong

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EAP Controller Software User Management wrong
EAP Controller Software User Management wrong
2018-02-28 03:05:20
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Hi,

I use a eap115 with the controller software at a windows pc. Its the last version. The wifi works fine but not the user management. First i check the firmware. Right. Second i create the new wifi. A simple wiri without any options, only wpa2 encyption. After this i create a new portal with local user authentification. Now i create an new user. I open directly the user management in the portal option. All settings are fine. I get my mobile device and connect the wifi with the wpa2 key. I can see my device as a logged in user :confused: in the head of the control page... Now i see the log in page on my mobile phone. I give the username and password an the login isright.I'm online. But in the control center my device switched to guest. :confused::confused: I think this is not right. My mobile device must be a user now. What can i do? I hope someone can help me soon...

Thanks @ all :)
Carsten
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Re:EAP Controller Software User Management wrong
2018-02-28 15:37:21
Double post. I´m sorry. Please close this post.

Thank you!
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#2
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Re:EAP Controller Software User Management wrong
2018-02-28 19:48:46
Not a bug. See the EAP Controller user's guide, page 20:

The clients are divided into two types: User and Guest. Users are the clients connected to the EAP wireless network without the Portal Authentication. Guests are the clients connected to the EAP wireless network with the Portal Authentication.
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Re:EAP Controller Software User Management wrong
2018-02-28 19:55:50
:confused::confused::confused: why this all? So i can not edit logged in Users or kick out with all devices...?
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Re:EAP Controller Software User Management wrong
2018-02-28 20:01:32

CMP wrote

:confused::confused::confused: why this all? So i can not edit logged in Users or kick out with all devices...?


There are more authentication schemes other than portal logins. Imagine an AP in an office, which allows employees to connect to the LAN without authorization by user name (WPA encryption still recommended!). For guests you would want to isolate them from the LAN and only allow Internet access for them, so you deploy a portal to force guests to log in.

In your case, if you want only allow network access for users registered before through the user management, just enable the portal. But devices just connected to the WiFi without permission to access the LAN or Internet, they will appear as "Users". You can't de-authenticate them, since they never authenticated in first place.

To avoid people connecting to your WiFi at all, use WPA encryption.
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Re:EAP Controller Software User Management wrong
2018-02-28 20:09:29
yes, so i did it. I need a option to lock or block a logged in guest (user with authentification) Do you know what i mean?
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Re:EAP Controller Software User Management wrong
2018-02-28 21:04:26

CMP wrote

yes, so i did it. I need a option to lock or block a logged in guest (user with authentification) Do you know what i mean?


To block users or guest, click on the Block icon on the right of the user/guest in the list under the Clients menu.

To de-authenticate a guest, click on the De-authenticate icon.

I would recommend to RTFM, it's all explained there. See https://static.tp-link.com/2017/201711/20171117/1910012227_EAP%20Controller%202.5_UG.pdf
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