Business Community > All Threads > Facebook authentication on EAP-Controller Software: fetching failed!
< All Threads

Facebook authentication on EAP-Controller Software: fetching failed!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Facebook authentication on EAP-Controller Software: fetching failed!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Facebook authentication on EAP-Controller Software: fetching failed!
Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-14 04:00:55 - last edited 2020-01-17 06:55:36
Model :

Hardware Version :

Firmware Version :

ISP :

Hello.

With the help of this forum i installed the eap-controller software on a raspberry pi 3.

But when i want to configure the authentication-type "facebook" i always get the error-message: fetching failed.


I made a new page in my facebook-account as it is described here:
https://static.tp-link.com/2017/201711/20171117/Configuration Guide for Facebook Portal (EAP Controller).pdf?configurationId=2960

I think, that all settings were done right.

Click on "Configuration" opens a new window, where i must login to my facebook-account. On the next page i choose my page and made some other settings. But when i finish this, the eap-controller won't get my facebook-page.






Does anyone know, if there is something else to do???


Thx,
maddinla
  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Facebook authentication on EAP-Controller Software: fetching failed!-Solution
2020-01-17 06:54:55 - last edited 2020-01-17 06:55:36

@cmadrid86 

Hi,

 

 We have write a faq about this issue, it may be useful for you. Please refer to the following website:

https://www.tp-link.com/en/support/faq/2570/

Recommended Solution
  0  
  0  
#11
Options
10 Reply
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-15 08:45:25
1. To get the newly developed Facebook Portal feature, make sure that both of your EAPs andEAP Controller are upgraded to the latest versions:
EAP: The latest version which supports Facebook Portal.
EAP Controller: V2.6.0 for Windows and V2.5.3 for Linux

2. You may try to set up Bypass Mode as Require Wi-Fi mode.
File:
facebook portal page.pngDownload
  0  
  0  
#2
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-16 00:24:24
Hello Carat1.

I think, that i have the latest versions on the EAP330 and the EAP Controller-Software.

As you can see in the picture from my first post, the EAP Controller-Software is 2.5.3 (Linux - on a Raspberry Pi 3) and here is the Version from the EAP330:



This is the newest Version i can find on TP-Link Downloadpage.

I tried the settings as you shown above, but without success: fetching failed again...

???
  0  
  0  
#3
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-17 02:54:13
I'm having the same problem.
I'm using Omada Controller 2.6.0 for Windows, tried with different web browsers, but I always receive the same error.
I updated my EAP115 v2 to v 171011, the latest one available.
Is there any beta version available for testing purposes?

Cheers
  0  
  0  
#4
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-17 19:28:57
Hi

paullovinicius wrote


tried with different web browsers, but I always receive the same error.


That solved my problem!!! :)
Thanks...

I always use Firefox and tried to do the configuration-thing with MS Edge - and that's it...

Hope, that someone else has solutions for your problems...


Maddinla
  0  
  0  
#5
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-17 22:11:27

maddinla wrote

Hi



That solved my problem!!! :)
Thanks...

I always use Firefox and tried to do the configuration-thing with MS Edge - and that's it...

Hope, that someone else has solutions for your problems...


Maddinla


I've just tried with Google Chrome 65.0.3325.162 (64-bit), Mozilla Firefox 57.0 (64-bit), Microsoft Edge 41.16299.248.0 and Microsoft Internet Explorer 11.309.16299.0, but I'm always getting the same error:
fetching failed.

What else have you done, Maddinla?
  0  
  0  
#6
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-18 00:36:24

paullovinicius wrote

I've just tried with Google Chrome 65.0.3325.162 (64-bit), Mozilla Firefox 57.0 (64-bit), Microsoft Edge 41.16299.248.0 and Microsoft Internet Explorer 11.309.16299.0, but I'm always getting the same error:
fetching failed.

What else have you done, Maddinla?


...nothing else.
Firefox 59.0.1 (64-bit) won't do it, but with Edge 41.16299.248.0 i can get my facebook-page.

Don't ask me why....

I suggest you can log in your facebook-account, when you click on "Configuration". And then??? Can you do the seetings as Carat1 mentioned?

I don't use facebook at all and only got this dummy-account to try facebook-authentication. Do you manage your facebook-setup like it is shown in that Configuration Guide from my first post??? Perhaps you haven't setup a real adress for your page?

....?
  0  
  0  
#7
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-19 22:58:18

maddinla wrote

...nothing else.
Firefox 59.0.1 (64-bit) won't do it, but with Edge 41.16299.248.0 i can get my facebook-page.

Don't ask me why....

I suggest you can log in your facebook-account, when you click on "Configuration". And then??? Can you do the seetings as Carat1 mentioned?

I don't use facebook at all and only got this dummy-account to try facebook-authentication. Do you manage your facebook-setup like it is shown in that Configuration Guide from my first post??? Perhaps you haven't setup a real adress for your page?

....?


Hello maddinla!
Thanks for your reply!
First of all, I'm not a "Facebook heavy user", but the account I'm using has a everything right(address is correct, etc).
I've tried every single way, including yours and carat1's infos.










Is there any beta firmware or controller version available for testing?

Thanks
  0  
  0  
#8
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2018-03-20 01:52:19

paullovinicius wrote



Is there any beta firmware or controller version available for testing?



Sorry, i don't know, if there are test-versions...

But for me this authentication-method is not what i had hoped for. Thought that the facebook-names of the users are shown in the guest-list so i can block unknown users. Wanted to give free Wifi to friends/guests at home but not to people around my house...

For me this thread can be marked as "solved" but i don't know where to to this...



Maybe someone can fix your problem.
  0  
  0  
#9
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!
2020-01-15 01:56:02

Hi @maddinla 

 

I am getting the same issue. I already updated the firmware for the controller and APs, however is still failing.

 

APs Firmware

2.6.1 Build 20191022 Rel. 42463

 

Controller Firmware

1.2.1 Build 20191126 Rel.59455

 

Reviewing the browser's console I see the following warnings and errors:

 

[Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

 

Do you know how can I apply the settings successfully?

 

Thank you!

  0  
  0  
#10
Options
Re:Facebook authentication on EAP-Controller Software: fetching failed!-Solution
2020-01-17 06:54:55 - last edited 2020-01-17 06:55:36

@cmadrid86 

Hi,

 

 We have write a faq about this issue, it may be useful for you. Please refer to the following website:

https://www.tp-link.com/en/support/faq/2570/

Recommended Solution
  0  
  0  
#11
Options

Information

Helpful: 0

Views: 4178

Replies: 10

Related Articles
EAP unavailable during software controller startup?
894 0
EAP Controller Software
829 0
EAP Controller software
1068 0
Wishes to Functionality of EAP Controller Software: voucher based authentication
2871 0
Resetting EAP 110 (Software controller-adopted)
167 0
EAP Software Controller installation
1392 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.