T2600-28TS (TL-SG3424) Not initializing/Working

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T2600-28TS (TL-SG3424) Not initializing/Working

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T2600-28TS (TL-SG3424) Not initializing/Working
T2600-28TS (TL-SG3424) Not initializing/Working
2018-08-06 06:16:36

Hi guys.

 

I recently bought this mentioned switch, and it have worked unmanaged for a little month, but now it doesnt.

i came home from work, to a home without internet, and went to my router to turn off/on since it have worked sometimes (the local distributor is not the best)

just to se the switch turned off in all the LEDs except the PWR LED.

I thought the switch just needed a new initialization, and ended up waiting two hours, and still no connections.

Then i turned the switch off/on, but still the same result; no initialization and no connections. (shown in picture below)

Next step was to disconnect everything except my laptop and connect to the GUI (wich i have never used before, since the switch worked as a unmanaged)

But i could not connect to the GUI, so okay, i will try this CLI im not the best with. and to my big suprise i cannot establish any connection.

So i cannot access the switch via GUI or CLI and therefore; cannot reset the switch. (and no reset button on case)

My conclusion: defect equipment?

 

Any other suggestions from you guys?

And sorry for the bad English :)

 

Regards.

 

 

 

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#1
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12 Reply
Re:T2600-28TS (TL-SG3424) Not initializing/Working
2018-08-06 07:19:01

Hi Thimozabi

 

So the SYS LED also can not trun on? Only power LED? 

Maybe you can use the console cable to have a try, I mean use the Putty.

 

 

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#2
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Re:Re:T2600-28TS (TL-SG3424) Not initializing/Working
2018-08-06 08:06:32

Hi Panda.

 

No the SYS LED and whole initialization process does not start. So yes, only PWR LED goes on, (even though i have waited 1 day and several hours)

The console cable does not respond to either USB and RJ-45, i think its perhaps because the initialization is not done?

 

I have a TS2500G-10MPS POE switch wich is working without question, and i can access it without any problems via the GUI (havnt tried Console)

 

 

 

 

 

 

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#3
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2018-08-07 09:41:20

Maybe you can try to upgrade the frimware and you can refer to the FAQ.

https://www.tp-link.com/us/faq-1057.html

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#4
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2018-08-09 13:45:28
You will not connect nor via WebGUI, nor via CLI, if SYS is not blinking. Try console port with putty or some other client. Speed is 38400. Reboot switch and check, what console will write. Once I had switch, which somehow had BootUtil by default, until I selected Normal Boot in this Boot Menu. Other time I had Kernel problem => broken one. Usually, If PWR is ON, then you should have something via console.
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#5
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2020-06-08 07:46:14 - last edited 2020-06-08 07:46:58

@Thimozabi 

T2600-28TS

 

 

Hit any key to stop autoboot:  0
                *********************************************
                *         TP-LINK  BOOTUTIL(v1.0.0)         *
                *********************************************
                Copyright (c) 2018 TP-LINK Tech. Co., Ltd
                Create Date: Jun 25 2018 - 17:54:17

   Boot Menu
0  - Print this boot menu
1  - Reboot
2  - Reset
3  - Start
4  - Activate Backup Image
5  - Display image(s) info
6  - Password recovery
 

 

 

kernel damaged any solution ????

 

Begin to startup system, please wait a moment...
ERROR: can't get kernel image!
The kernel has been damaged!
begin to fix kernel...
Please put the uimage.img into the tftpserver directory
You can press CTRL-C to stop loading
Using bcm_xgs_gmac-0 device
TFTP from server 192.168.0.146; our IP address is 192.168.0.30
Filename 'uImage.img'.
Load address: 0x64000000
Loading: *
Abort
Download failed
 

 

how to resolve this issue about kernel image damaged i want to install new firmware and i have it ,  but i cant do the procedure of upgrading due to this damaged kernel image pls if somebody has a solution i ll be thankfull 

 

BR

 

 

 

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#6
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2020-08-25 19:08:23

@abedmafz 

hello, were you able to access the switch? I have the same problem, the pwr light is on, the sys light does not come up and I cannot access the siwtch through the console port after having done the reset

 
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#7
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2020-08-27 04:15:40

@Vistatelecom 

 

hello, were you able to access the switch? I have the same problem, the pwr light is on, the sys light does not come up and I cannot access the siwtch through the console port after having done the reset
 

 

It seems the device is faulty, you may check the warranty for RMA.

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#8
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2021-06-13 14:45:13

@Thimozabi 

 
Hello I have exactly the same problem as you. But would it be possible to recover an image on another swicth of this model and to redo the installation via tftp if so which could put me a uImage.img in download at the end to perform the test and can be saved to other users if it was functional thanks Gerard.

 

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#9
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2021-06-14 23:02:26

@GerardB79160 

 

Hello, i think i had similar issue with the old TL-SG3424.

I described my progress here:

https://forum.hddguru.com/viewtopic.php?f=13&t=41367

 

I still need a working config (default factory config, or anything) mainly for reference, but it might resurrect my unit, as the fw updates didn't and the config is definitely corrupt/empty.

I also started a topic on this forum about the same issue a few days ago. (the search function of this forum is very poor, it brings up quadzillions of posts for like 'configuration file', most of which have perfectly no relation to the search term, so i gave up searching the forum, it is not for humans i think.

 

pepe

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#10
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Re:T2600-28TS (TL-SG3424) Not initializing/Working
2021-06-17 10:02:21

@adatmentes 

Thanks for the answer I think recompile the gpl code to see if it can work again.
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#11
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