Hi Everyone,

I recently pulled offline about 15 of the TL-SG108PE "Easy Smart Switches" due to problems with VOIP audio drops and even some regular LAN Traffic.

Users were complaining about the audio drops - as those were immediatly apparent to them.

We purchased these to aid in multi-person offices (where normally there would be just one person.  But as usual I get asked..."we want to put two people in this office" (or more).   These were bought to power up two to three phones, a couple of computers, and of course be connected to the wall jack and finally to a server room switch.

Phones are Shoretel 480G with 802.3af POE.

We tried a few things to troubleshoot...checked firmware...moved swithes around...prioritized VOIP on phone ports...etc.   No luck...still audio drops.   We have a variety of these...from v1.0 to 2.0.   The problems were experienced on all "versions".   Pings would also occasionally fail to phones hanging on the switch.

All problems resolved with switches removed - so it's definitely an issue with these.

Has anyone else had persistent VOIP issues with these switches?   I REALLY like them in the above setting...perfect size for this application.   However, now they are just a stack of metal in my office.

Cheers,   Ed