TL-R470T+ VOIP Phones Dropping Registration
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-R470T+ VOIP Phones Dropping Registration
Region : Argentina
Model : TL-R470T+
Hardware Version : V4
Firmware Version :
ISP :
Hi All,
Apologies if this question has been asked before I could not find record and am new to this forum, I'm hoping you can help as the support team were very unhelpful with this.
We have recently been provided this load balancer to improve our VOIP service, we have 2 FTTC connections with Netgear routers which are connecting directly into the load balancer, this is then connected directly to a switch which leads to our handsets.
The problem we have is that when the load balancer is connected the phones stay online for 30 mins to an hour then drop their registrations requiring a factory reset and reconfiguration for it work. We have determined its the load balancer through process of elimination.
SIP ALG is off as standard and the ports for our voip service are open, we've even switched all security systems off to test if that was blocking the connection.
Has anyone ever come across a similar issue?
Thanks
Model : TL-R470T+
Hardware Version : V4
Firmware Version :
ISP :
Hi All,
Apologies if this question has been asked before I could not find record and am new to this forum, I'm hoping you can help as the support team were very unhelpful with this.
We have recently been provided this load balancer to improve our VOIP service, we have 2 FTTC connections with Netgear routers which are connecting directly into the load balancer, this is then connected directly to a switch which leads to our handsets.
The problem we have is that when the load balancer is connected the phones stay online for 30 mins to an hour then drop their registrations requiring a factory reset and reconfiguration for it work. We have determined its the load balancer through process of elimination.
SIP ALG is off as standard and the ports for our voip service are open, we've even switched all security systems off to test if that was blocking the connection.
Has anyone ever come across a similar issue?
Thanks
