Pharos Control Software fails with W10

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Pharos Control Software fails with W10

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Pharos Control Software fails with W10
Pharos Control Software fails with W10
2019-04-26 17:00:13 - last edited 2019-05-21 02:20:53
Model: CPE210  
Hardware Version: V2
Firmware Version:

we ordered two CPE210 for point 2 point link. For setup I tried to install the PharOS Application downloaded from your webpage. Installation reported no errors but after invoking the application attached message appears. This seems the only thing PharOS is doing and even uninstallation is not successfull.

File:
Pharos.jpgDownload
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#1
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6 Reply
Re:Pharos Control Software fails with W10
2019-04-26 17:01:51 - last edited 2019-05-21 02:20:53

again, here is the message what appears for uninstallation

File:
uninstal.PNGDownload
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#2
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Re:Pharos Control Software fails with W10
2019-04-30 07:50:56 - last edited 2019-05-21 02:20:53

Janvi wrote

we ordered two CPE210 for point 2 point link. For setup I tried to install the PharOS Application downloaded from your webpage. Installation reported no errors but after invoking the application attached message appears. This seems the only thing PharOS is doing and even uninstallation is not successfull.

 

Not sure about the error, can you translate it in English?

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#3
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Re:Re:Pharos Control Software fails with W10
2019-05-20 14:04:53 - last edited 2019-05-21 02:20:53

all messages are in englsh language except the cryptical one from your pharos software in the window "pcserver" I also cannot unterstand

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#4
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Re:Pharos Control Software fails with W10
2019-05-21 07:40:30

check your tray, check your task manager, check processes with 'netstat -a', kill all the suspicious process, which you think can be with conflict of pharos. Use uninstall with 'run as administrator', deactivate your antivirus for a while.

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#6
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Re:Pharos Control Software fails with W10
2020-08-17 17:13:07

@Janvi I also. Have this. Problem! Did you solve the issue?

Janvi wrote

we ordered two CPE210 for point 2 point link. For setup I tried to install the PharOS Application downloaded from your webpage. Installation reported no errors but after invoking the application attached message appears. This seems the only thing PharOS is doing and even uninstallation is not successfull.

 

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#8
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Re:Pharos Control Software fails with W10
2021-09-13 18:03:49

@Mitya have same probelm receive message another application ... hipap.db.log when trying to uninstall as administrator.  however, I have no way to trace what app is using that log.   I've tried installing on two machines of different machines MS Surface one, Dell R620 bith running W10.  Would like to know how to either fix install or remove the s/w    

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