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no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513

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no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 18:29:57 - last edited 2020-06-29 22:41:19
Model: EAP225  
Hardware Version: V3
Firmware Version: 2.20.0 Build 20200422 Rel. 70513

 

Hello,

 

after upgrade to 2.20.0 Build 20200422 Rel. 70513 my 2 eap225 now they dont have any clients assosiated, I have tried rebooting the contorller, rebooting the AP and still no luck

 

 

thnks for your help!

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#1
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1 Accepted Solution
Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513 -Solution
2020-06-29 22:35:34 - last edited 2020-06-30 08:07:41

@rtrevino, hm, interesting. I checked only SW controller before posting, but you're right, it appears in OC200.

 

I just asked TP-Link support whether this is intentional, waiting for answer. Update: it was not intented. Don't upgrade if you still don't have.

 

Meanwhile you should be able to downgrade to firmware v2.7.0, at least manually in the EAP's built-in web UI (after a factory reset).

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#5
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 21:49:02

@rtrevino, where did you get this firmware version from?

 

This is the firmware for Omada SDN Controller, which isn't yet released. It's not compatible with Omada Controller.

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#2
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 21:55:03

@R1D2 

 

Hello,

 

it showed on my omada controller ready to download!!

 

Actually I have a brand new eap225 and it wants to download this firmware if i hit the upgrade icon it will go to this version (im not doingi it!!)

 

is there a way to rollback to aprevious version?

 

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#3
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 21:58:55

@R1D2 this was my prior firmware

 

 

Can I get back here, again?

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#4
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513 -Solution
2020-06-29 22:35:34 - last edited 2020-06-30 08:07:41

@rtrevino, hm, interesting. I checked only SW controller before posting, but you're right, it appears in OC200.

 

I just asked TP-Link support whether this is intentional, waiting for answer. Update: it was not intented. Don't upgrade if you still don't have.

 

Meanwhile you should be able to downgrade to firmware v2.7.0, at least manually in the EAP's built-in web UI (after a factory reset).

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#5
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 22:41:13

@R1D2 

 

Thnak you very much I will roll back ASAP !!

 

 

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#6
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 22:44:46

Hi @rtrevino,

 

I also saw the update pop-up today in Omada on my OC-200.  But I refrained from updating as there are no update/change log details posted yet.

 

-Jonathan

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#7
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-29 23:13:26
Lesson learned, no whats new file, no download! :)
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#8
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-30 00:28:52 - last edited 2020-06-30 00:44:39

faced same issue. The controller s/w offered the update, and I just accepted. and the AP got updated successfully.  Now no clients. Restarted AP and controller both, but that does not help.

rtrevino wrote

 

Hello,

 

after upgrade to 2.20.0 Build 20200422 Rel. 70513 my 2 eap225 now they dont have any clients assosiated, I have tried rebooting the contorller, rebooting the AP and still no luck

 

 

thnks for your help!

@rtrevino 

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#9
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-30 05:21:44

Looks like the fault is limited to trhe display of client and user statistics in our case. The networking is working fine (clients are able to use the WLAN, get IP addresses, access internet, etc). Fault possibly something related with dynamic data storage/exchange between AP <--> ApplicationServer <--> Mongo DB. we were using the latestest 3.2.10 release of Linux Controller ( I see that OC200 has moved to 3.2.11). maybe another quick update for either Omada Controller or EAP225 is required to fix the fault.

 

APRC-P3-Tel wrote

faced same issue. The controller s/w offered the update, and I just accepted. and the AP got updated successfully.  Now no clients. Restarted AP and controller both, but that does not help.

rtrevino wrote

 

Hello,

 

after upgrade to 2.20.0 Build 20200422 Rel. 70513 my 2 eap225 now they dont have any clients assosiated, I have tried rebooting the contorller, rebooting the AP and still no luck

 

 

thnks for your help!

@rtrevino 

@APRC-P3-Tel 

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#10
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Re:no clientes after update eap225 to 2.20.0 Build 20200422 Rel. 70513
2020-06-30 06:02:26

@rtrevino 

 

Good morning folks,

 

same here. After the EAP225 Update 2.20.0 Build 20200422 Rel. 70513 there are no connected clients shown in the Omada Controller to the affected Access Points. But it seems to be an  display issue because the Wifi works with all connected devices.

 

 

 

@TP-Link: please provide a quick bugfix for this.

 

Thank you.

 

Kindly regards

Ron

 

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#11
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