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Retention in Omada Controller on EAP-245 isnt working

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Retention in Omada Controller on EAP-245 isnt working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Retention in Omada Controller on EAP-245 isnt working
Retention in Omada Controller on EAP-245 isnt working
2020-09-11 07:00:51 - last edited 2020-09-18 08:29:26
Model: AP200  
Hardware Version: V3
Firmware Version: 2.3.0 Build 20190731 Rel. 51932

Hi,

Ive realized that the retention isnt working.

Ive set it to 60 days but there are still entries in "Insight" which are much older than 60 days.

 

How can I achieve that all entries older than 60 days will be deleted?

 

Regards

Nardino

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1 Accepted Solution
Re:Retention in Omada Controller on EAP-245 isnt working-Solution
2020-09-17 07:54:31 - last edited 2020-09-18 08:29:26

@Nardino, I guess you are referring to those entries:

 

 

The »Duration« column shows the total (accumulated) duration the device was associated with an EAP's WLAN.

 

The »Last Seen« column shows the date which is used by the controller to decide whether this entry is to be deleted or not.

All entries above are still inside the retention period of 60 days.

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Re:Retention in Omada Controller on EAP-245 isnt working
2020-09-14 10:28:00

Dear @Nardino,

 

May I know the hardware and firmware version of your EAP245? What's the version of your Omada Controller? Could you upload a screenshot of the retention settings page and insight page where you still see the older entries?

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Re:Retention in Omada Controller on EAP-245 isnt working
2020-09-17 05:26:24

@Fae 

 

Hi Fae,

Im using hardware version 3 with firmware 2.3.0 Build 20190731 Rel. 51932.

Omada Controller is 3.2.10

Regards

Nardino

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Re:Retention in Omada Controller on EAP-245 isnt working-Solution
2020-09-17 07:54:31 - last edited 2020-09-18 08:29:26

@Nardino, I guess you are referring to those entries:

 

 

The »Duration« column shows the total (accumulated) duration the device was associated with an EAP's WLAN.

 

The »Last Seen« column shows the date which is used by the controller to decide whether this entry is to be deleted or not.

All entries above are still inside the retention period of 60 days.

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#4
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Re:Retention in Omada Controller on EAP-245 isnt working
2020-09-17 08:22:22
You are right. Now I feel like an idiot [-x Thank you for giving me that kick ;)
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Re:Retention in Omada Controller on EAP-245 isnt working
2020-09-17 12:41:54

@Nardino, no need to feel bad. When I saw Insight statistics the first time, I also did scratch my head why my laptop was shown with 17 days connect time. ;-)

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