Can't access Admin page of both WANs, only WAN 1 is available

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Can't access Admin page of both WANs, only WAN 1 is available

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Can't access Admin page of both WANs, only WAN 1 is available
Can't access Admin page of both WANs, only WAN 1 is available
2020-10-07 16:42:34 - last edited 2021-04-18 10:49:38
Model: TL-R470T+  
Hardware Version: V6
Firmware Version: 6.0.4 Build 20200313 Rel.32850

Previously I could access both of my WAN admin pages at 192.168.2.2 and 192.168.2.3, but now only 2.2 (Wan 1) is accessible and the other is comes back as Destination host unreachable when doing ping or tracert. This was working and appears to have stopped working after I applied the latest firmware, but not sure if I made another setting change.

Are there any settings I can check to see if I can make the other accessible?

LB is on subnet 192.168.1.*

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Re:Can't access Admin page of both WANs, only WAN 1 is available-Solution
2020-10-14 19:22:01 - last edited 2021-04-18 10:49:38

@Fae Thank you for that suggestion, I changed the WANs to operate on different subnets and now I'm able to access both while connected to the Load balancer. This had worked with them on the same subnet previously, but I think the last firmware update must have changed that, but at least I've got a working solution again.

The application purpose is sometimes I need to make changes to the WAN configuration or reset the connection and this requires access to both WAN admins.

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Re:Can't access Admin page of both WANs, only WAN 1 is available
2020-10-12 01:57:18 - last edited 2021-04-18 10:49:38

Dear @ShawnH,

 

Previously I could access both of my WAN admin pages at 192.168.2.2 and 192.168.2.3, but now only 2.2 (Wan 1) is accessible and the other is comes back as Destination host unreachable when doing ping or tracert. This was working and appears to have stopped working after I applied the latest firmware, but not sure if I made another setting change. Are there any settings I can check to see if I can make the other accessible?

 

 

If you unplug WAN1, are you able to access the admin page of the other WAN (192.168.2.3)?

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Re:Can't access Admin page of both WANs, only WAN 1 is available
2020-10-13 13:25:03 - last edited 2021-04-18 10:49:38

@Fae Yes, if I unplug WAN 1 then I can access the WAN 2 Admin. When I plug WAN 1 back in then I'm not able to access WAN 2 admin again.

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Re:Can't access Admin page of both WANs, only WAN 1 is available
2020-10-14 00:54:32 - last edited 2021-04-18 10:49:38

Dear @ShawnH,

 

 

Yes, if I unplug WAN 1 then I can access the WAN 2 Admin. When I plug WAN 1 back in then I'm not able to access WAN 2 admin again.

 

May I know your application scenario? If possible, could you please change the WAN admin to a different IP subnet for checking, for example, WAN 1 at 192.168.2.X while WAN2 at 192.168.3.X? After that, I assume that both of the WAN admin would be accessible.

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Re:Can't access Admin page of both WANs, only WAN 1 is available-Solution
2020-10-14 19:22:01 - last edited 2021-04-18 10:49:38

@Fae Thank you for that suggestion, I changed the WANs to operate on different subnets and now I'm able to access both while connected to the Load balancer. This had worked with them on the same subnet previously, but I think the last firmware update must have changed that, but at least I've got a working solution again.

The application purpose is sometimes I need to make changes to the WAN configuration or reset the connection and this requires access to both WAN admins.

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Re:Can't access Admin page of both WANs, only WAN 1 is available
2020-10-15 05:50:19 - last edited 2021-04-18 10:49:38

Dear @ShawnH

 

Glad to hear that it works. Thank you for your kind feedback.

 

If you have any further concerns, please feel free to write back to the community.

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