EAP245v3 random high Tx Frames

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EAP245v3 random high Tx Frames

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EAP245v3 random high Tx Frames
EAP245v3 random high Tx Frames
2021-03-01 15:59:00
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.0.1

Hi!

 

I've been having some issues with one of my EAP245v3.

 

One of them is installed on one side of the house, in channels 11 and 149. This ones is connected directly to the ISP modem/router. This one works fine

 

The other one is installed on the other side, where most of the bedrooms are, with channels 6 and 153. This one is also connected directly to the ISP modem/router and ETH2 port is connected to an unmanaged 5-port switch. This AP is the one that's causing me trouble.

 

Both AP are managed via an Omada Controller that is installed in a PC connected directly to the ISP modem/router.

 

Randomly, during the day, all the devices connected via WiFi to the bedrooms AP fail to load anything. They are still connected, but not loading anything. Checking in the controller, I can see a high Tx Frame usage in 2.4GHz, sometimes going over 90%, and sometimes around 75%. After a couple of minutes, it goes down to 10-12% total usage. It can happen very randomly when loading a website or doing something that requires an internet connection and can last for minutes at a time. Testing with ping, some packets go through with 60,000+ms of latency. 

 

The channel selection is in auto, channel width is in 20/40 MHz. mode and Tx Power is in high. Both AP have the same SSID. There are around 10 clients connected to the bedrooms AP.

 

 

How can I solve this?

 

Thanks!

 

 

 

 

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#1
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7 Reply
Re:EAP245v3 random high Tx Frames
2021-03-01 20:23:22
can confirm extremly with Eap225 High 2.4 Utilizing with Apple devices the )> disable QOS dont work anymore.
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#2
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Re:EAP245v3 random high Tx Frames
2021-03-01 20:39:04

@RobTheGreater 

 

Yes!! I have an iPhone 11 and 2 MacBook Pro and both can cause the Tx Fram spike. I'll test if it's only caused by Apple devices or if other devices can also cause this issue.

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#3
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Re:EAP245v3 random high Tx Frames
2021-03-01 20:42:04 - last edited 2021-03-01 20:43:24

early you solve it with some adjust of Wireless settings disable it.. now dosent work-- my workarround was to disable 2.4 ghz SSID near my appletv

 

but it dont solve it to 100%

 

the utilzation spikes to 99 % and i have alot of RX Drops

 

QOS? maybe that the ram buffer overflow and download breaks down..

idk

myabe TP link can solve it

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#4
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Re:EAP245v3 random high Tx Frames
2021-03-01 20:43:33
Yeah, I can't disable 2.4GHz. There are som devices that are far enough that can't see 5GHz. properly.
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#5
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Re:EAP245v3 random high Tx Frames
2021-03-01 20:48:08 - last edited 2021-03-01 20:51:51

what i show, that only the eap225 get this problems.. using old eap 110 outdoor and wall 115 and there no the high probs like on my 225... the eap230 wall cant use it... because cant implemt it on radius.. there another bug but that another story

 

thats the settings: (check WMM) disable it .. disables QoS  maybe you can handle it with good switch ... early was ist the workarround

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#6
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Re:EAP245v3 random high Tx Frames
2021-03-01 21:16:11
Disabling WMM seems to have solved the problem for now but it would be great to know why WMM behaves that bad with Apple devices and if it's an issue from Apple or from TP-Link.
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#7
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Re:EAP245v3 random high Tx Frames
2021-03-02 20:49:53
i dunno Business TP link dont help just sending back my devices and buy Cisco ..
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#8
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