TL er-6120 crash when multiple users connect at the same time
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Hey guys
Every morning at the office when 15-20 people connect to the internet, no matter using wifi or cable, internet crashes for 10mins. Then the speed is okay.
During the day we have got few more little crashes several time.
Also sometimes we lost speed by no reason and it runs very slow. After restart the router everything is okay.
I realize when i turn off some attack defence checkbox, the internet is going better but still we've got some crashes.
ISP says that their signal is okay. I think our swittches are okay. It is just this router.
The speed is 500mbps which should be enough for that amount of people.
Can somebody help me with this?
Best regards.
Try connecting a laptop directly to the router when the internet crashes. Check if you can still log in to the router's web management page and if you can still get an WAN IP address on the system status page. If there is a WAN IP, try to change the DNS to Google DNS, 8.8.8.8 and 8.8.4.4.
If no WAN IP, you have to test the connection between modem and TP-Link router. Connecting the laptop directly to the modem via the same cable that used to connect the router.
If the modem is fine at that moment, try to clone the MAC address of the laptop to the router.
BTW, any advanced features you configured? Try to disable them, only remain basic network connection.
