Hi Support, hope you can help me with my issue. Thank you

@Virgo 

 

Hello.

 

Done with the configurations. So, we tried to blocked all websites and allowed certain websites and its working, but with some issues.

We allowed www.google.com, www.yahoo.com and www.rackspace.com and both accessible, but when do log-on in the account unable to access.

 

Please see screenshot below for the reference.

 

thank you

 

 

Hi Support Another thing is, how can we allow the whole site including the accounts; like Google, Yahoo, Rackspace and other site that has required to log-on. Is there any solutions regarding on my issue? Thank you

@ken22 

 

Hi Support

 

Done with the configurations.

 

 

But there is something issue when browsing. All websites are accessible but it's too long to response. (Loading for 4 to 7 seconds).

Like this, yahoo accessible but the content of the site is not clear also the google maps. See the picture below

 

 

 

 

 

Also this site, when accessing it will appear the layer of the security "I'm not a Robot"  and didn't appeared see 1st picture , the original is the 2nd picture.

 

 

 

 

 

Hope you can help me this

Thank you

 

Follow up regarding on this issue Thank you

@Virgo 

 

Hi Support

 

Can anyone help me to fix my issues? My previous issue still not fix and here another encountered errors.

 

Please see below picture 1, the site is accessible via web filtering but some interface is not function the chat box is still connecting only. 

 

 

Please see picture 2, when web filtering is disabled the site is accessible and the chat box is connected.

 

 

Also when using APP's like "Viber". No internet connection via web filtering.

 

 

 

 

 

 

 

I'm looking forward to your end to fix these issues.

Thank you

ken