Controller filters out clients previously seen wirelessly but now are wired due to non-omada AP
Having an issue with the Omada Controller UI not displaying clients which are connected using Non-Omada (RE650) Access Point.
The clients do get IP addresses from the gateway and have full access to the internet however they do not appear in any list of clients.
I don’t see them in the Wired section or All clients list.
The AP(RE650) is connected using an ethernet wire to the EAP615-Wall which in turn is connected to the PoE port on the switch.
There is an unmanaged switch between AP and EAP615.
The AP(RE650) is visible in the clients list (in the wired section) but none its clients.
When I didn’t use the Omada Controller and use gateway in the standalone mode on the gateway I could see all clients.
So it seems that Omada is filtering those. I can see those clients if they are connected to one of the Omada APs. I even can
reserve an IP for them in the settings. When I reconnect them to the non-Omada AP (RE650) they disappear from the client list despite
the fact the still do get allocated the reserved IP.
I saw similar issues reports over the past year but I think it is more unique. All firmware are at the latest I believe and hardware was recently
acquired.
Really seems like the controller is filtering those clients for some reason from the view.
Is there a setting I am missing or is it really a bug?
I have another AP in a repeater mode which connects wirelessly to one of the Omada EAP and I can see those clients in the list (but it is different situation somehow)
UPDATE:
After some further testing and using another access point of the same kind I have another plausible hypothesis.
Hypothesis: Omada controller does not show wired clients which previously appeared as wireless clients.
Testing: Using my iPhone and a non-omada wireless access point which is connected to the switch using a wired Ethernet connection I could perform a few experiments.
iPhone has a toggle for each wireless SSID to be able to generate a different MAC Address to avoid Wi-fi tracking.
I have a IP reservation setup for iPhone MAC when private MAC toggle is disabled. I can get the same IP when connecting to Omada and non-omada access point with different SSID. But it does not show iPhone in the list of wired connection and keep showing it in the list of wireless but connected to one of the Omada EAPs it was last connected (it disappears from there after a while). I can see my iPhone in the client list for non-omada RE650 EAP.
Now, when I enable a private Mac for the non-omada SSID and reconnect. I get a different IP because a reservation does not exists. Now the iPhone shows up in the list of wired clients.
With that I conclude that the controller gets confused and filters out wired client if it previously observed the same MAC as a wireless connection.
Now I wonder if it is a bug or there is some “security” feature I can disable? Again device has perfectly fine access to the internet - it is only the controller which hides it.
Controller Name: OC200
Controller Version: 4.4.6
Model: OC200 1.0
Firmware Version: 1.9.3 Build 20210914 Rel.39903
Router:
ER7206 v1.0
Firmware Version: 1.1.1 Build 20210723 Rel.64359
Switch:
TL-SG2008P v1.0
Firmware Version: 1.0.2 Build 20210806 Rel.55686
APx2 (Study, Kitchen):
Model: EAP615-Wall(EU) v1.0
Firmware Version: 1.0.2 Build 20210823 Rel. 35851
APx1 (Front-Bedroom):
Model: EAP230-Wall(EU) v1.0
Firmware Version: 3.0.0 Build 20210322 Rel. 53895
Non-Omada AP (RE650-HALL-AP)
(connected by wire through EAP615-Wall(EU) to the switch)
Model: TPLink RE650 v1.0
Firmware Version: 1.0.9 Build 20201112 Rel. 66232