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Vouchers expires very quickly on SDN software

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Vouchers expires very quickly on SDN software

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vouchers expires very quickly on SDN software
Vouchers expires very quickly on SDN software
2021-11-21 02:07:43
Model: Omada Software Controller (Windows)  
Hardware Version: V4
Firmware Version:

I have a SDN software installed in Windows 2019 server on a VPS

 

Remote access points are configured to portal authentication using Vouchers.

I have around 5 EAP225 Outdoor APs each with seperate portal authentication.

When we set the 1Gb data limit to a voucher. The voucher expires very quickly  in maximum 30 min. Although the speed of the voucher has been limited to 512Kbps for the download.


Not one AP owner. But several hotspots are complaining about this issue.


What is the problem? and how to fix it.?


Best Regards


Ahmed Musa

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Re:Vouchers expires very quickly on SDN software
2021-11-22 09:50:17

@papayeya 

 

Hey!

 

Just to confirm, when you are setting up, click in voucher manager, there is a duration to set the time, have you set it here?

 

Just striving to develop myself while helping others.
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Re:Vouchers expires very quickly on SDN software
2021-11-22 11:19:03

Dear @papayeya,

 

papayeya wrote

I have a SDN software installed in Windows 2019 server on a VPS

Remote access points are configured to portal authentication using Vouchers.
I have around 5 EAP225 Outdoor APs each with seperate portal authentication.
When we set the 1Gb data limit to a voucher. The voucher expires very quickly in maximum 30 min. Although the speed of the voucher has been limited to 512Kbps for the download.

 

Could you please tell us the current version of your Omada Controller? What's the current firmware version of your Omada devices?

 

How many clients are usually connected to the voucher network?

When people find the voucher expires, is there showing any hint/error message on the clients' side?

Was the voucher portal with the current config working properly before? Is there anything special that happened before the issue started?

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