Slow Speeds
Slow Speeds
I am assisting on an Omada system install and we are having problems with slow download speeds from the EAPs. The wired connections are fine for speed.
The install situation is a property management company providing internet to the 4 tenets from the Comcast Business line.
Current Equipment
Comcast Business Modem (1GB)
TP LINK ER605
TP LINK TL-SG2008P
TP LINK OC200 (POE from switch)
EAP 660HD (powered)
2 x EAP 245 (Powered with included POE power cable)
EAP225 (Powered with included POE power cable)
The Techs original play was to replace the 4 residential wireless router with 4 EAPs in standalone mode. So we started to do that and were getting good download speeds, but I realized that was putting everyone in the sam subnet. So we put a pause on it and ordered the router, controller and managed switch.
Once we got that we began installing it setting up the 4 vlans and SSIDs for the tenets. Then did the ACL rules and got the EAPs going. The initial rollout had all 4 SSIDs going to all the EAPs. When testing that we struggled to get 100mb down and 20 up from any of the EAPs or SSIDs. Today we switched it to 1 SSID per EAP and got an improvement on the upload speed. Now we have the full upload for our internet package, but download got worse.
Wired Speed tests get 700-900mbps
Firmware up to date (except for the newest 660 release)
Any ideas were the EAP slowdown is coming from?
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Hey
Hope im not being captain obvious about this, but have you enabled band steering in the controller / advanced settings to allow devices to roam to the 5ghz?
If this is not enabled, you can still setup a dual band SSID by ticking both 2.4 and 5ghz, however it wont move anyone onto the 5ghz.
The symptoms you describe indicate its stuck on 2.4.. does the logs show any roaming / band events? something like below
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