OC200 controller - issues with EAPs

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OC200 controller - issues with EAPs

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
OC200 controller - issues with EAPs
OC200 controller - issues with EAPs
2021-12-17 18:03:10
Model: OC200  
Hardware Version: V4
Firmware Version:

Hi, 

I had five EAPs in my house after I managed to run some ethernet cable during some work in the house. I've just bought a OC200 controller to improve the network when using a single SSID. However, having connected and configured the controller (having to reset all EAPs to do this), I've found that only one of the four EAPs I have work with the controller. The others show an error on the Omada web interface: "The device is not compatible with the current controller. To manage the device, update the device first".

 

I will be completely honest and say I've reached the limit of my technical knowledge getting to this point, and am now stuck in terms of what I need to do (I'm hoping its not to have to buy replacements for 4 of the 5 EAPs as that's not feasible right now).

 

Any support you're able to provide would be greatly appreciated. Details of what I have is below: 

On the Omada app the OC200 is listed as Controller Model: OC200 1.0, the controller version: v4.4.6; for,ware 1.9.3 Build 20210914 Rel 39903

 

The following ARE NOT working

EAP115 - 3.5.0 Build 20200113 Rel. 64098

EAP110(EU) v4.0 3.5.0 Build 20200113 Rel. 63870

EAP110-Outdoor(EU) v3.0 3.3.0 Build 20190301 Rel. 37118

 

The following IS working

EAP225-Outdoor(EU) v1.0 5.0.4 Build 20210520 Rel. 67983

 

 

Thanks!

Luke

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#1
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3 Reply
Re:OC200 controller - issues with EAPs
2021-12-18 13:49:13

@lukestkd 

 

Upgrade firmware on this device

 

EAP115 - 3.5.0 Build 20200113 Rel. 64098

EAP110(EU) v4.0 3.5.0 Build 20200113 Rel. 63870

EAP110-Outdoor(EU) v3.0 3.3.0 Build 20190301 Rel. 37118

 

Lowest supported firmware is 

EAP115_V4 3.20.0 Build 20200525 Rel.36931 and above

EAP110_V4 3.20.0 Build 20200525 Rel.36899 and above

EAP110-Outdoor_V3 3.20.0 Build 20200511 Rel.33388 and above

 

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Re:OC200 controller - issues with EAPs
2021-12-20 09:40:25

@lukestkd 

Here is a compatible list for the V4 controller https://www.tp-link.com/en/omada-sdn/product-list/

You gotta make sure your devices meet the basic hardware version. Then, check the firmware. Usually, V4.4.6 is compatible with the latest firmware on their websites. So, upgrade them and use them on the V4 Controller. Some models are not supported on the V4 anymore. That's a pity. You may consider upgrading(buy new ones to replace) your devices.

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#3
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Re:OC200 controller - issues with EAPs
2021-12-21 21:29:51

Thank you! @John1234 

 

I've installed the updated firmware and have all EAPs working now, great!

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