Controller offline
I have a controller that cannot connect to the Omada Cloud Service or download patches.
This was previously working, setup with DHCP. Any pointers on how to troubleshoot this?
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Dear @cyruspy
Omada Cloud Service is based on AWS. If you are not able to bind your controller to the cloud server, please check:
1. If the OC200 has Cloud LED green. If no, please double check if this OC200 do has Internet, or if there is any access control rules on the front router;
2. On Controller settings--Cloud, please check if the cloud service is Enable.
Regards
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It's enabled & not connected:
I don't see any logs facilities that can confirm if it's a DNS issue or a connectivity issue. It was previously working (for several months)
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It was a DNS resolver thing. After upgrading PiHole it stopped answering to subnets outside of its own. No indication in the logs on the controller side.
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