network connection is restricted tp link clouds allows you to preview for 5 minutes

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network connection is restricted tp link clouds allows you to preview for 5 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
network connection is restricted tp link clouds allows you to preview for 5 minutes
network connection is restricted tp link clouds allows you to preview for 5 minutes
2023-08-09 08:22:41 - last edited 2023-08-17 09:33:10
Model: VIGI NVR1016H  
Hardware Version: V1
Firmware Version:

Hi,

 

I have a nvr1016h and 7 vigi ip camera how to disable the 5minutes timer on remote viewing

 

We want to view all the camera 24/7

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#1
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2 Accepted Solutions
Re:network connection is restricted tp link clouds allows you to preview for 5 minutes-Solution
2023-08-10 01:54:52 - last edited 2023-08-17 09:33:10

Hi @Jepoyiee

If you watch it from our cloud platform, then there is a 5-minute timer.

If you want to bypass our server, you need to port forward the video stream and access your public IP of that site and watch it by your line.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes-Solution
2023-11-29 03:10:47 - last edited 2023-11-29 03:11:04

Hi @PiyushIndia 

Thanks for posting in our business forum.

PiyushIndia wrote

  @Clive_A  please describe the the port forward process for deco X20, in detail?

also please share any video link if possible

Enter this link: https://www.tp-link.com/en/search/?q=

Search VIGI RTSP. Find the first result and refer to that article for the URL.

 

Port forwarding for Deco, use keywords: port forwarding Deco

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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6 Reply
Re:network connection is restricted tp link clouds allows you to preview for 5 minutes-Solution
2023-08-10 01:54:52 - last edited 2023-08-17 09:33:10

Hi @Jepoyiee

If you watch it from our cloud platform, then there is a 5-minute timer.

If you want to bypass our server, you need to port forward the video stream and access your public IP of that site and watch it by your line.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes
2023-11-28 17:51:26

  @Clive_A  please describe the the port forward process for deco X20, in detail?

also please share any video link if possible

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#3
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes-Solution
2023-11-29 03:10:47 - last edited 2023-11-29 03:11:04

Hi @PiyushIndia 

Thanks for posting in our business forum.

PiyushIndia wrote

  @Clive_A  please describe the the port forward process for deco X20, in detail?

also please share any video link if possible

Enter this link: https://www.tp-link.com/en/search/?q=

Search VIGI RTSP. Find the first result and refer to that article for the URL.

 

Port forwarding for Deco, use keywords: port forwarding Deco

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes
2023-11-29 04:59:45

  @Clive_A i want to remove 5 minutes limit from VIGI NVR for remote viewing, RTSP protocol only works when I'm connected to the LAN, when I'm roaming RTSP doesnt work, please suggest solutions

Clive_A wrote

Hi @PiyushIndia 

Thanks for posting in our business forum.

PiyushIndia wrote

  @Clive_A  please describe the the port forward process for deco X20, in detail?

also please share any video link if possible

Enter this link: https://www.tp-link.com/en/search/?q=

Search VIGI RTSP. Find the first result and refer to that article for the URL.

 

Port forwarding for Deco, use keywords: port forwarding Deco

 

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#5
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes
2023-11-29 07:00:49

Hi @PiyushIndia 

Thanks for posting in our business forum.

PiyushIndia wrote

  @Clive_A i want to remove 5 minutes limit from VIGI NVR for remote viewing, RTSP protocol only works when I'm connected to the LAN, when I'm roaming RTSP doesnt work, please suggest solutions

Clive_A wrote

Hi @PiyushIndia 

Thanks for posting in our business forum.

PiyushIndia wrote

  @Clive_A  please describe the the port forward process for deco X20, in detail?

also please share any video link if possible

Enter this link: https://www.tp-link.com/en/search/?q=

Search VIGI RTSP. Find the first result and refer to that article for the URL.

 

Port forwarding for Deco, use keywords: port forwarding Deco

 

Port forward the RTSP and use the third-party software to capture the stream by the correct URL format which has been given above. I don't know what else I can provide for you.

This is the only way to bypass the 5-minute limit. Your stream is not pulled and pushed by our server. Your router with the public IP is the key to pushing the stream while you are away from your home.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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Re:network connection is restricted tp link clouds allows you to preview for 5 minutes
2023-12-02 05:33:38

  @PiyushIndia You can do one thing that doesn't require port forwarding (also it only works if you have a public ip, and also doesn't work if your isp implements CGNAT) but once it's setup it's pretty robust. Look into Tailscale, which takes care of all these for you. It's free plan gets the work done, but you need a pc running at home to get to use that. You can use something like Raspberry Pi Zero 2W which is cheap and plugs into Microusb and connects to WiFi. Tailscale is also available for Linux, windows, Mac, ios, Android. You install it on the device at home and on the device you want to view the stream and you access your camera anywhere from the world as if it's in your local network. It might sound complicated but it's not once you look into it and it's infinitely better than port forwarding and ddns. Describe your setup and I will help you configure it.

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