Business Community > All Threads > 5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
< All Threads

5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-09-20 12:48:32 - last edited 2023-10-13 09:13:34
Model: Omada Software Controller (Linux)  
Hardware Version:
Firmware Version: 5.12.7

I just upgraded my controller from 5.9.31 to 5.12.7 from the newly released version available and now every 10 seconds, I am seeing "NoSupport internal service for anomaly" being logged:

09-20-2023 08:31:20.619 INFO [https-jsse-nio-443-exec-6] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:31:30.716 INFO [https-jsse-nio-443-exec-2] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:31:40.725 INFO [https-jsse-nio-443-exec-10] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:31:50.661 INFO [https-jsse-nio-443-exec-3] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:32:00.761 INFO [https-jsse-nio-443-exec-1] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:32:10.801 INFO [https-jsse-nio-443-exec-4] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:32:20.725 INFO [https-jsse-nio-443-exec-9] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly
09-20-2023 08:32:30.703 INFO [https-jsse-nio-443-exec-10] [] c.t.s.o.a.a.i.h.HealthInternalAdapterConfiguration() : NoSupport internal service for anomaly

 

I am accessing information through the API every 10 seconds which is what is triggering it to show up so reguarly.  This seems to be triggered when I hit certain API endpoints either through the API or when browsing through the user interface.  One example is  /api/v2/sites/${SITE_ID}/clients?token=${TOKEN}&currentPage=1&currentPageSize=1000&filters.active=true.  I also see it when I access the controller dashboard at /${SIDE_ID}/login#dashboardGlobal in my browser.

 

This is true for existing controllers or fresh installs, even without any configuration besides just the basic username and password.  It doesn't seem to be an error but it's logging pretty heavily just for info output.

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API-Solution
2023-10-13 09:13:30 - last edited 2023-10-13 09:14:00

Hello @mbentley,

 

The R&D team has located the issue and will try to fix it in subsequent versions. Please keep an eye on the new controller version release (subsribe to this post) for an update.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  1  
  1  
#3
Options
7 Reply
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-09-22 01:08:09

Hello @mbentley，

 

Thanks for reporting this issue to the TP-Link community!

This issue has been reported to the engineer for further investigation. I'll try to provide an update when there's progress.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#2
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API-Solution
2023-10-13 09:13:30 - last edited 2023-10-13 09:14:00

Hello @mbentley,

 

The R&D team has located the issue and will try to fix it in subsequent versions. Please keep an eye on the new controller version release (subsribe to this post) for an update.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  1  
  1  
#3
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-11-01 23:46:39

  @Hank21 Glad to hear that a solution is being worked on.  You usually don't stumble across that when troubleshooting your logs :)

  0  
  0  
#4
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-11-02 01:42:52

 Hello @seanvan，

 

A newer 5.13 Beta firmware for Linux controller has been released for trial, please follow the post link below for details.

Omada SDN Controller_V5.13 Beta (Updated on Oct 27th, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#5
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-11-02 04:00:37 - last edited 2023-11-02 04:01:13

  @Hank21 I just downloaded it a few hours ago, so I see the link you just sent is from a few days ok, right? You don't have a git repo that is public facing to track releases?

  0  
  0  
#6
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-11-02 07:14:28

Hi @seanvan,

 

This is a continuously updated round-up post for Controller firmware, you may subscrib it:

Get the Latest Omada SDN Controller Releases Here - Subscribe for Updates

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#7
Options
Re:5.12.7 - "NoSupport internal service for anomaly" logged when accessing interface or API
2023-11-17 16:39:16

  @Hank21 thanks, I was silently hoping for something opensource per my subtle mention of a git repo cheeky

  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1282

Replies: 7

Related Articles
Internal Port Forwarding
645 0
Internal radius for router
531 4
How to install and update Omada Software Controller 5.9.31 > 5.12.7 on Raspberry Pi 4B in 2023
9735 6
Linux: tpeap service failed, but Omada running
1010 0
Custom Dynamic DNS Services
16835 47
EAP653 operating anomaly
1114 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.