Business Community > All Threads > Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
< All Threads

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-16 18:58:28 - last edited 2023-11-30 07:56:59
Tags: #Firmware Update #Wi-Fi 6E
Model: EAP690E HD  
Hardware Version: V1
Firmware Version: 1.0.3Beta

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1 fails with "The upgrade file is invalid. Please select a correct file."

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1-Solution
2023-11-21 01:33:32 - last edited 2023-11-30 07:56:59

Hi @W38122077，

 

We saw you have a ticket number in the system, please post your problem with TKID231115662 via Email, the support team will help you.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#4
Options
3 Reply
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-17 05:54:22

  @W38122077 

 

Tried with recovery mode, take a look:

How to use the Recovery Mode to recover the firmware for EAP

Just striving to develop myself while helping others.
  0  
  0  
#2
Options
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-20 12:24:22

  @Virgo 

 

I've not tried that method.  I'm not sure it's applicable.  My device isn't bricked.  Nor do i have a PoE++ injector to run the 690 in the specified configuration.

 

It seems like a bug in the beta firmware or something.  I'd like to get a response from support before doing anything.  @Hank21 is this something you could help with?

  0  
  0  
#3
Options
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1-Solution
2023-11-21 01:33:32 - last edited 2023-11-30 07:56:59

Hi @W38122077，

 

We saw you have a ticket number in the system, please post your problem with TKID231115662 via Email, the support team will help you.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 621

Replies: 3

Tags

Firmware Update Wi-Fi 6E
Related Articles
Omada_SDN_Controller_v5.13.10_Linux_x64.tar.gz(Beta) Breaks 6GHz / WiFi6e on EAP690HDs
533 1
EAP690E HD 5GHz radios, why no 160MHz channel width?
668 1
5.13.x Beta firmware AI Roaming bug
409 0
IPv6 EAP690E (and EAP670)
2210 4
EAP690E HD and 5.12.9 don't mix
882 4
EAP690E HD, The First Quad-Band Wi-Fi 6E Omada Access Point.
2466 2
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.