Cannot manage EAP615-WALL with Omada Controller
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Cannot manage EAP615-WALL with Omada Controller
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Is it possible to manage the EAP615-WALL access point in Omada. There is a setting in the web GUI that suggests that I should be able to. However, I have not been able to do so.
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Absolutely. I have EAP615-walls under controller management. You'll probably need to default them before the controller will offer to adopt thought.
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It would be better to publish this on our Business Product community. The customer base and official reps that managed that community are far better equipped to help you with a concern like this than we are. You can post on https://community.tp-link.com/en/business/forum/1
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@t3knoid I am trying to figure this very same thing out with an EAP655
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Absolutely. I have EAP615-walls under controller management. You'll probably need to default them before the controller will offer to adopt thought.
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There is a difference between 'reset' and 'default'. You should 'default' per the video below:
https://www.youtube.com/watch?v=mGS9dceYb0s
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I "defaulted" as suggested in that video...several times. I can see that the box is reset to default each time. Quite frankly, I didn't see a difference with using the hard reset or soft reset. I am using the latest version of the controller:
Version:5.12.9
Build:1.26.3 Build 20230906 Rel.36269
I also tried enabling the following. I made sure that the inform URL is set to the controller IP and that the omadacId value matches the one that my controller's.
None of these helped.
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If you have a local hard or soft controller why are you using the inform url? Reason I ask is the ip shown is a private IP. I think we need more details about the ip network(s), any vlans or ACLs, between the ap and controller.
If you have changed the management subnet or vlanid thereof from default, you must follow the relevant faq posted on TPlinks website on how to do so successfully.
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@d0ugmac1 The only reason I mentioned it is because I am unable to configure out of the box. So basically I am grasping at straws at this point.
My network is a typical home network (e.g. 192.168.0.x). I am not using any fancy networking at this point. I tried using a soft Omada Controller and also using my OC200. Also note that I have adopted other Omada devices on my network. The last one that I adopted was a EAP235-WALL (very similar to the EAP615-WALL).
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There is something missing from this story..
If you unplug your working, managed 235wall and plug the freshly defaulted 615wall to that same cable does it:
1. Show as a Client with IP assigned
2. Show as Adopt in the controller Devices
If the 615wall has an Ip can you reach the eap login screen with a browser?
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d0ugmac1 wrote
There is something missing from this story..
If you unplug your working, managed 235wall and plug the freshly defaulted 615wall to that same cable does it:
1. Show as a Client with IP assigned
2. Show as Adopt in the controller Devices
If the 615wall has an Ip can you reach the eap login screen with a browser?
I unplugged the EAP235-WALL and replacedwith the the defaulted EAP615-WALL. There is no change in behavior. The EAP615 only shows up in standlone. It does not show up in the controller to be adopted. As I mentioned previously, the EAP615 has no issues as standalone. I am able to login to its GUI and configure it (with browser and with Omada mobile app).
I went further than this. I have another EAP615-WALL, unopened. I plugged it into the switch in the same manner as I did the other. It doesnt show up in the controller. I can get to its GUI and configure it as a standalone access point.
I dont think there is anything on my set up that is out of the ordinary. I've obviously managed to connect other Omada devices into the controller. Not sure why these EAP615's arent being recognized.
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