Problem updating ER7206 Firmware

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Problem updating ER7206 Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem updating ER7206 Firmware
Problem updating ER7206 Firmware
2023-12-13 17:05:14 - last edited 2023-12-15 02:10:56
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: ER7206(UN)_V1_1.4.0 Build 20231114

Estou recebendo erro ao tentar realizar upgrade do firmware.

 

Versão atual: ER7206(UN)_V1_1.2.3 Build 20221104

Versão nova: ER7206(UN)_V1_1.4.0 Build 20231114

 

Mensagem de erro:

 

"Upgrade Failed. Please check the upgrade file and try again."

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#1
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2 Accepted Solutions
Re:Problem updating ER7206 Firmware-Solution
2023-12-14 03:48:17 - last edited 2023-12-15 02:10:56

Hello @leonard_oreste,

 

Thank you so much for taking the time to report the issue to our community!

1. May I know from which firmware version you tried upgrading to the 1.4.0 Build 20231114 but failed?

 

You need to upgrade the ER7206 to the ER7206(UN)_V1_1.3.0 Build 20230322 firstly, please refer to the Release Note:

 

2. Please try a different browser or use incognito mode when upgrading the firmware for ER7206.

 

3. We suggest upgrading the firmware when on LAN and logging into the controller locally. You'd better keep the Controller with the latest firmware version:

Get the Latest Omada SDN Controller Releases Here - Subscribe for Updates

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Problem updating ER7206 Firmware-Solution
2023-12-15 02:05:27 - last edited 2023-12-15 02:11:13

Hi @leonard_oreste 

Thanks for posting in our business forum.

leonard_oreste wrote

the prerequisite firmware was not on ER7206 firmware download page.

 

https://www.tp-link.com/br/support/download/tl-er7206/#Firmware

 

I found it on the community web site. 

Thanks!

 

One other issue, now when I try to access ER7206 management page, I got a broken https connection.

Do you know how to fix it without disabling https?

 

Just let you know that you cannot disable HTTPS.

 

Please bear in mind you are supposed to read the release note before any update. We are not obliged to inform you of the red highlighted notes when you perform the upgrade. The release note has already warned you.

 

There is no way to fix it. The certificate is not trusted so Chrome mechanism deems it is unsecure but it does not mean the connection is unsafe. It is still encrypted.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Problem updating ER7206 Firmware-Solution
2023-12-14 03:48:17 - last edited 2023-12-15 02:10:56

Hello @leonard_oreste,

 

Thank you so much for taking the time to report the issue to our community!

1. May I know from which firmware version you tried upgrading to the 1.4.0 Build 20231114 but failed?

 

You need to upgrade the ER7206 to the ER7206(UN)_V1_1.3.0 Build 20230322 firstly, please refer to the Release Note:

 

2. Please try a different browser or use incognito mode when upgrading the firmware for ER7206.

 

3. We suggest upgrading the firmware when on LAN and logging into the controller locally. You'd better keep the Controller with the latest firmware version:

Get the Latest Omada SDN Controller Releases Here - Subscribe for Updates

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#2
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Re:Problem updating ER7206 Firmware
2023-12-15 01:26:25

  @Hank21 ,

 

the prerequisite firmware was not on ER7206 firmware download page.

 

https://www.tp-link.com/br/support/download/tl-er7206/#Firmware

 

I found it on the community web site. 

Thanks!

 

One other issue, now when I try to access ER7206 management page, I got a broken https connection.

Do you know how to fix it without disabling https?

 

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#3
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Re:Problem updating ER7206 Firmware-Solution
2023-12-15 02:05:27 - last edited 2023-12-15 02:11:13

Hi @leonard_oreste 

Thanks for posting in our business forum.

leonard_oreste wrote

the prerequisite firmware was not on ER7206 firmware download page.

 

https://www.tp-link.com/br/support/download/tl-er7206/#Firmware

 

I found it on the community web site. 

Thanks!

 

One other issue, now when I try to access ER7206 management page, I got a broken https connection.

Do you know how to fix it without disabling https?

 

Just let you know that you cannot disable HTTPS.

 

Please bear in mind you are supposed to read the release note before any update. We are not obliged to inform you of the red highlighted notes when you perform the upgrade. The release note has already warned you.

 

There is no way to fix it. The certificate is not trusted so Chrome mechanism deems it is unsecure but it does not mean the connection is unsafe. It is still encrypted.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Problem updating ER7206 Firmware
2023-12-15 18:07:56

  Hi @Clive_A!

 

Thanks for your reply.

I´ve not disabled HTTP and can access the admin web page, but my browser reports that admin page certificate is invalid.

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#5
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Re:Problem updating ER7206 Firmware
2023-12-18 05:57:05

Hi @leonard_oreste 

Thanks for posting in our business forum.

leonard_oreste wrote

  Hi @Clive_A!

 

Thanks for your reply.

I´ve not disabled HTTP and can access the admin web page, but my browser reports that admin page certificate is invalid.

I have no idea about what you are talking about. It'd usually be "Not Secure". Can you show a picture of the issue?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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