Loop restarting of MongoDB after update Omada to 5.13.23

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Loop restarting of MongoDB after update Omada to 5.13.23

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Loop restarting of MongoDB after update Omada to 5.13.23
Loop restarting of MongoDB after update Omada to 5.13.23
2024-02-16 10:42:44 - last edited 2024-02-19 00:58:10
Hardware Version:
Firmware Version: 5.13.23

After update Omada to 5.13.23 a see in server.log below infinity loop:
 

02-16-2024 11:27:45.741 ERROR [mongo-check-thread] [] c.t.s.f.c.FacadeUtils(): facadeMsgEnable is not enable, msg: An unexpected error occurred in MongoDb. Omada Controller will try to restart it.
02-16-2024 11:27:45.741 INFO [mongo-check-thread] [] c.t.s.o.s.OmadaBootstrap(): mongod was shutdown, restarting it
02-16-2024 11:27:45.741 INFO [mongo-check-thread] [] c.t.s.o.s.s.b(): Going to stop mongod which pid is 2092896
02-16-2024 11:27:48.270 ERROR [mongo-check-thread] [] c.t.s.f.c.FacadeUtils(): facadeMsgEnable is not enable, msg: Mongo DB server started
02-16-2024 11:27:48.270 INFO [mongo-check-thread] [] c.t.s.o.s.s.b(): mongodb process id is 2092918
02-16-2024 11:27:48.270 INFO [mongo-check-thread] [] c.t.s.o.s.s.b(): Mongo DB server started
02-16-2024 11:28:00.299 ERROR [mongo-check-thread] [] c.t.s.f.c.FacadeUtils(): facadeMsgEnable is not enable, msg: An unexpected error occurred in MongoDb. Omada Controller will try to restart it.

 

What you suggest to check/reinstall?

Before update MongoDB working without issues.

 

PS. Yes, i red readme from new release and i saw supported OSes, but as i wrote, before update all things working properly ;)

 

System details:
​$​​​ mongod --version
db version v4.4.20
Build Info: {
    "version": "4.4.20",
    "gitVersion": "5b82316e5017ff76646fd12878079620f9ad4be7",
    "openSSLVersion": "OpenSSL 1.1.1k  FIPS 25 Mar 2021",
    "modules": [],
    "allocator": "tcmalloc",
    "environment": {
        "distmod": "rhel80",
        "distarch": "x86_64",
        "target_arch": "x86_64"
    }
}

 

$ cat /etc/os-release
NAME="Rocky Linux"
VERSION="8.9 (Green Obsidian)"
ID_LIKE="rhel centos fedora"
VERSION_ID="8.9"
SUPPORT_END="2029-05-31"
+20y experience in Linux/UNIX, +12y VMware, +10y as network admin, +8y as AIX admin (professional) I really know what is going on at background, please don't try to cheat me TP-Link :)
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Re:Loop restarting of MongoDB after update Omada to 5.13.23-Solution
2024-02-18 06:49:26 - last edited 2024-02-19 00:58:10

  @Hank21 

Hi, after some playing around DB in Omada directory I decided to downgrade MongoDB to 3.6, install fresh Omada and restore settings (all in less than 5 min!).

So i fix my issue like above.

 

I have all logs during my play with DB if you want to send then to support, just let me know.

 

Many thx!

+20y experience in Linux/UNIX, +12y VMware, +10y as network admin, +8y as AIX admin (professional) I really know what is going on at background, please don't try to cheat me TP-Link :)
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Re:Loop restarting of MongoDB after update Omada to 5.13.23
2024-02-18 06:13:27 - last edited 2024-02-18 06:13:45

Hi @DREEMus

 

Could you upgrade to the new pre-released version v5.13.30.4 for testing?

Omada_SDN_Controller_v5.13.30.4_Linux_x64.deb(Pre-release version)   

Omada_SDN_Controller_v5.13.30.4_Linux_x64.tar.gz(Pre-release version) 

 

Have you tried installing v5.13.23 on the other Linux PC?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Loop restarting of MongoDB after update Omada to 5.13.23-Solution
2024-02-18 06:49:26 - last edited 2024-02-19 00:58:10

  @Hank21 

Hi, after some playing around DB in Omada directory I decided to downgrade MongoDB to 3.6, install fresh Omada and restore settings (all in less than 5 min!).

So i fix my issue like above.

 

I have all logs during my play with DB if you want to send then to support, just let me know.

 

Many thx!

+20y experience in Linux/UNIX, +12y VMware, +10y as network admin, +8y as AIX admin (professional) I really know what is going on at background, please don't try to cheat me TP-Link :)
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