Omada Hotspot Voucher Reached Limit

Omada Hotspot Voucher Reached Limit

Omada Hotspot Voucher Reached Limit
Omada Hotspot Voucher Reached Limit
2024-04-22 12:34:45

I found this but there is no reply or solution on the thread so i'm reposting
https://community.tp-link.com/en/business/forum/topic/622268

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Re:Omada Hotspot Voucher Reached Limit
2024-04-23 11:18:49

 

JedSince wrote

I found this but there is no reply or solution on the thread so i'm reposting
https://community.tp-link.com/en/business/forum/topic/622268

Hi @JedSince 

According to the previous record, for consideration of OC200 performance, we added a limit that the number of Vouchers cannot exceed 10k in the recent update of Omada SDN Controller V5.9 and later version. If you need to add new Vouchers, please try to delete some Expired Vouchers and then add new Vouchers.

 

If the Vouchers added in the previous firmware version exceed 10k, these Vouchers will be retained. If you want to add more than 10k Vouchers, you need to roll back OC200 to a version lower than V5.9. Please note that version rollback will clear your previous configuration. The configuration of the OC200 of the new firmware version cannot be imported into the old firmware version. So, downgrading is not recommended if you do not have the configuration files for the previous firmware version.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Omada Hotspot Voucher Reached Limit
2024-04-23 13:00:20

  @Hank21 

 

How about for software controllers? I'm using a pretty overkill server. 

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Re:Omada Hotspot Voucher Reached Limit
2024-04-24 03:50:52

JedSince wrote

  @Hank21 

 

How about for software controllers? I'm using a pretty overkill server. 

Hi @JedSince 

As of today the number limitation on the software controller is up to 50k. Thanks for understanding.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Omada Hotspot Voucher Reached Limit
2024-04-24 04:23:20

  @Hank21 

Is it possible to change this limit? I'm getting voucher limit errors even though I already deleted expired vouchers. 

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Re:Omada Hotspot Voucher Reached Limit
2024-04-24 04:32:36
Does using the MSP mode share that 50k limit or create a separate 50k for each controller instance?
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Re:Omada Hotspot Voucher Reached Limit
2024-04-24 08:57:21

JedSince wrote

Does using the MSP mode share that 50k limit or create a separate 50k for each controller instance?

Hi @JedSince 

Can you tell me your controller version? Is it OC200/OC300 or it is software controller? For software controller, is it running in MSP mode?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Omada Hotspot Voucher Reached Limit
2024-04-24 10:32:12

  @Hank21 

 

I'm using a software controller 5.13.30.8 hosted on ubuntu 20. I have almost 500 eap and gateway devices on this server. It is not yet running on msp mode, but if that helps I will switch to it. 

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Re:Omada Hotspot Voucher Reached Limit
2024-04-25 01:05:16

 

JedSince wrote

  @Hank21 

 

I'm using a software controller 5.13.30.8 hosted on ubuntu 20. I have almost 500 eap and gateway devices on this server. It is not yet running on msp mode, but if that helps I will switch to it. 

Hi @JedSince 

The number limitation of voucher on each software controller is up to 50k currently, we are not able to change it. Have you checked the Vouchers > Statistic and see whether the total vouchers are up to limit?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Omada Hotspot Voucher Reached Limit
2024-04-25 06:06:36

  @Hank21 

Hello
Here's one of my sites and something is already not adding up.

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Re:Omada Hotspot Voucher Reached Limit
2024-05-10 03:07:06

  @Hank21 

I have exported all the voucher in my system into csv. It is well over 200k

100k is valid, the rest are invalid.

Is it 50k Per Controller or Per site?

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