Omada Hotspot Voucher Reached Limit
Omada Hotspot Voucher Reached Limit
I found this but there is no reply or solution on the thread so i'm reposting
https://community.tp-link.com/en/business/forum/topic/622268
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JedSince wrote
I found this but there is no reply or solution on the thread so i'm reposting
https://community.tp-link.com/en/business/forum/topic/622268
Hi @JedSince
According to the previous record, for consideration of OC200 performance, we added a limit that the number of Vouchers cannot exceed 10k in the recent update of Omada SDN Controller V5.9 and later version. If you need to add new Vouchers, please try to delete some Expired Vouchers and then add new Vouchers.
If the Vouchers added in the previous firmware version exceed 10k, these Vouchers will be retained. If you want to add more than 10k Vouchers, you need to roll back OC200 to a version lower than V5.9. Please note that version rollback will clear your previous configuration. The configuration of the OC200 of the new firmware version cannot be imported into the old firmware version. So, downgrading is not recommended if you do not have the configuration files for the previous firmware version.
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Is it possible to change this limit? I'm getting voucher limit errors even though I already deleted expired vouchers.
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I'm using a software controller 5.13.30.8 hosted on ubuntu 20. I have almost 500 eap and gateway devices on this server. It is not yet running on msp mode, but if that helps I will switch to it.
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JedSince wrote
I'm using a software controller 5.13.30.8 hosted on ubuntu 20. I have almost 500 eap and gateway devices on this server. It is not yet running on msp mode, but if that helps I will switch to it.
Hi @JedSince
The number limitation of voucher on each software controller is up to 50k currently, we are not able to change it. Have you checked the Vouchers > Statistic and see whether the total vouchers are up to limit?
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@Hank21
Hello
Here's one of my sites and something is already not adding up.
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@Hank21
I have exported all the voucher in my system into csv. It is well over 200k
100k is valid, the rest are invalid.
Is it 50k Per Controller or Per site?
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