Fan Fault

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Fan Fault

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Fan Fault
Fan Fault
2024-04-24 00:59:20 - last edited 2024-04-25 00:59:38
Model: TL-SG2428P  
Hardware Version: V5
Firmware Version: 5.20.2

 

 

I have a SG2428P v5.20 switch and I replaced the stock fans with Noctua NF-A4x20 PWM. I am getting a fan fault in the controller yet they are spinning and the switch is cold to the touch. Am I ok to ignore this fault or how can I fix this in the controller?

 

Thanks

 

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#1
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1 Accepted Solution
Re:Fan Fault-Solution
2024-04-24 01:11:17 - last edited 2024-04-25 00:59:38

Hi @pwnjuice 

Thanks for posting in our business forum.

It does not look like a hardware issue. When you replaced the stock fan, did you check if it was a PWM or DC fan? You might use a same type of fan instead.

That might be a problem when you replaced the factory stock fan and made the fan detector think it malfunctioned.

Unfortunately, there isn't anything we can do for you about this as you have replaced the fan.

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#2
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Re:Fan Fault-Solution
2024-04-24 01:11:17 - last edited 2024-04-25 00:59:38

Hi @pwnjuice 

Thanks for posting in our business forum.

It does not look like a hardware issue. When you replaced the stock fan, did you check if it was a PWM or DC fan? You might use a same type of fan instead.

That might be a problem when you replaced the factory stock fan and made the fan detector think it malfunctioned.

Unfortunately, there isn't anything we can do for you about this as you have replaced the fan.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Fan Fault
2024-04-24 02:01:32
Back to my question is it ok if ignore that error since the fans are working?
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#3
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Re:Fan Fault
2024-04-24 07:16:52

Hi @pwnjuice 

Thanks for posting in our business forum.

pwnjuice wrote

Back to my question is it ok if ignore that error since the fans are working?

Correct.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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