Tl-sg3428mp It doesn't work

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Tl-sg3428mp It doesn't work

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DanieleGD

2024-05-12 20:41:27 - last edited 2024-05-15 08:02:37

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Tl-sg3428mp It doesn't work

2024-05-12 20:41:27 - last edited 2024-05-15 08:02:37

Model: TL-SG3428MP

Hardware Version: V2

Firmware Version:

Hi, I have had a tl-sg3428mp for less than a month and today it stopped working. Basically, after a power failure at the reboot the power and sys lights come on but at the end of the test phase I only stay on the LEDs of the Doors 5-6-7-8. In addition, initially the LEDs 5-6 are orange and the 7-8 green then all 4 become green

1 Accepted Solution

Clive_A

2024-05-13 01:07:10 - last edited 2024-05-15 08:02:37

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Re:Tl-sg3428mp It doesn't work-Solution

2024-05-13 01:07:10 - last edited 2024-05-15 08:02:37

Hi @DanieleGD

Thanks for posting in our business forum.

For RMA-related issues, please contact the technical support.

For the cable issue, it might be the bad cable connection. Would recommend you swap with 3ft cable for tests.

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