Home

Forums

Stories

Knowledge Base

Business Community > All Threads > Disconnecting Wireless Clients

< All Threads

Disconnecting Wireless Clients

jowiedog

2024-09-22 08:16:01 - last edited 2024-09-27 03:40:03

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-09-22

Disconnecting Wireless Clients

2024-09-22 08:16:01 - last edited 2024-09-27 03:40:03

Model: EAP610

Hardware Version: V3

Firmware Version: 1.5.0

Hi,

I have a new EAP610(EU) v3.0 WIFI Access Point

I keep getting random disonnection for Wireless clients, mainly made up LG and Apple devices. If i try to access the SSID again, it doesnt allow me to reconnect. I seem to have reboot the Access Point every 2 days to fix the issue.

Logs on the controller ER7212PC v1.0 - Controller Software 5.14, Show nothing, no client disconnects or everything strange.

Has anyone else had these issues, is there a bug or anything that i should know about. I am not sure how to log a support ticket either, so thought i would try this method.

thanks

Chris

1 Reply

Hank21

2024-09-27 01:22:01 - last edited 2024-09-27 03:40:03

Posts: 3673

Helpful: 718

Solutions: 497

Stories: 8

Registered: 2021-12-13

Re:Disconnecting Wireless Clients

2024-09-27 01:22:01 - last edited 2024-09-27 03:40:03

@jowiedog

How far are the wireless clients from the access point? How do you power it? Do you still use the original power adapter? What happens when you try to access it again? You can try referring to this link to optimize your wireless network. How to optimize wireless performance of EAP products

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

jowiedog

2024-09-22 08:16:01 - last edited 2024-09-27 03:40:03

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-09-22

Information

Helpful: 0

Replies: 1

Disconnecting Wireless Clients

Disconnecting Wireless Clients

Information

Voters 0

Tags