TP-225 EAP disconnected

TP-225 EAP disconnected

TP-225 EAP disconnected
TP-225 EAP disconnected
2024-09-27 12:54:01 - last edited 2024-10-16 01:56:57

We installed these EAP's about 3 years ago.  All of a sudden, they both stopped working.  I've tried to reset but can't connect to them on my phone and on the laptop, I can't connect to TPlinkeap.net so what gives?  Do these things just give out?  it defeats the purpose if they just do that with no idea what is coming down the pick

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Re:TP-225 EAP disconnected-Solution
2024-09-30 03:01:13 - last edited 2024-10-16 01:56:57

Hi  @LSanyos 

 

The EAP is usually plug-and-play, if you get no internet access from the EAP, please firstly confirm the main Router is working fine. Then check the points below and see if it helps:
    1. Ensure the EAP is hardwired to the router via an Ethernet LAN cable, use a standard CAT5 above cable for the connection. Usually, we can see a corresponding LED light up on the Router.
    2. Test the EAP's SSID with other wireless clients, eliminate the issue is from a specific client.
    3. Check the IP info on the wireless clients. To access the Internet, the clients need to get Default Gateway (Router) and DNS Server from your network through the EAP.
    4. Unplug the EAP, and connect a PC instead to the Router with the same Ethernet cable, check the IP info obtained on the PC and confirm it can get internet access.
    5. Reset the EAP: with the EAP powered on, use a pin to press and hold the reset hole for about 8 seconds until the LED flashes green-red-yellow to factory default settings.
    6. Repeat step 1)-4) if you still get no Internet access from the EAP, this is a detailed FAQ for more troubleshooting tips:

What to do if your client cannot obtain an IP address after connecting to the EAP's Wi-Fi

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Re:TP-225 EAP disconnected-Solution
2024-09-30 03:01:13 - last edited 2024-10-16 01:56:57

Hi  @LSanyos 

 

The EAP is usually plug-and-play, if you get no internet access from the EAP, please firstly confirm the main Router is working fine. Then check the points below and see if it helps:
    1. Ensure the EAP is hardwired to the router via an Ethernet LAN cable, use a standard CAT5 above cable for the connection. Usually, we can see a corresponding LED light up on the Router.
    2. Test the EAP's SSID with other wireless clients, eliminate the issue is from a specific client.
    3. Check the IP info on the wireless clients. To access the Internet, the clients need to get Default Gateway (Router) and DNS Server from your network through the EAP.
    4. Unplug the EAP, and connect a PC instead to the Router with the same Ethernet cable, check the IP info obtained on the PC and confirm it can get internet access.
    5. Reset the EAP: with the EAP powered on, use a pin to press and hold the reset hole for about 8 seconds until the LED flashes green-red-yellow to factory default settings.
    6. Repeat step 1)-4) if you still get no Internet access from the EAP, this is a detailed FAQ for more troubleshooting tips:

What to do if your client cannot obtain an IP address after connecting to the EAP's Wi-Fi

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