blue screen windows 11 wifi connection

blue screen windows 11 wifi connection

blue screen windows 11 wifi connection
blue screen windows 11 wifi connection
2024-10-18 17:03:31
Model: EAP225  
Hardware Version: V3
Firmware Version:
unusual case, HP computer 

after connecting the computer to WiFi EAP 225 ver 3 latest update, a blue screen appears

 

OS Name:                   Microsoft Windows 11 Pro Education
OS Version:                10.0.22631 N/A Build 22631
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Nauczyciel_11
Registered Organization:   HP
Product ID:                00380-00000-00001-AA608
Original Install Date:     01.12.2023, 09:58:13
System Boot Time:          18.10.2024, 10:26:11
System Manufacturer:       HP
System Model:              HP 250 G7 Notebook PC
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~2201 Mhz
BIOS Version:              Insyde F.49, 20.08.2024
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             pl;Polski
Input Locale:              pl;Polski

 

Nastąpił ponowny rozruch komputera po operacji wykrywania błędów. Wyniki tej operacji były następujące: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff8076831d340). Zrzut zapisano w: C:\WINDOWS\Minidump\101824-12765-01.dmp. Identyfikator raportu: d8c16b7f-3a4b-43cb-a9c6-5eab43314565.

network set to WPA2-PSK/WPA3-SAE / AES plus PMF Capable 
nework card is  Realtek RTL8822BE 802.11ac PCIe
The problem occurs on many versions of the driver.
after connecting to EAP 615 1.2.4 Build 20240312 Rel. 38105 works without any problems and 
when I connect to WiFi without WPA3
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#1
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3 Reply
Re:blue screen windows 11 wifi connection
2024-10-21 06:53:14

Hi  @Pablo_PL 

 

EAP225 doesn't support WPA3.

If you choose WPA2 for the EAP225, will the issue disappeared?

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#2
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Re:blue screen windows 11 wifi connection
2 weeks ago
first the computer was connected to wall615 and in this case there was no problem. However, when the computer moved and the range required connecting to eap225, a blue screen appeared. I know that 225 does not support wpa3, this is according to the documentation, but when WPA mode was set to WPA2-PSK/WPA3-SAE... this was a problem, after changing to WPA2-PSK the problem does not occur I apologize for my English if something is not understandable greetings from Poland
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#3
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Re:blue screen windows 11 wifi connection
a week ago

  @Pablo_PL 

 

Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241129907, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!

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#4
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