ISP Load graph stop displaying data

ISP Load graph stop displaying data

ISP Load graph stop displaying data
ISP Load graph stop displaying data
2024-11-18 15:15:44 - last edited 2024-11-21 02:19:26
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.2.2 Build 20240809 Rel.48592

Hello,
today omada stop displaying graphical data about the connection load on all Wan port. Latency shows correctly
Has anyone had a similar problem?

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#1
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1 Accepted Solution
Re:ISP Load graph stop displaying data-Solution
2024-11-20 11:43:08 - last edited 2024-11-21 02:19:26

  @Vincent-TP  I use ER8411. I have 700 devices working on the network, I don't want to restart the main router or controller with such simple errors.

A few hours after fasting, without any intervention, everything returned to normal.


 
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#6
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6 Reply
Re:ISP Load graph stop displaying data
2024-11-18 15:25:46

  @dadziuk 

 

yes I had the same problem with my ER8411, but it's been a few controller versions since, I don't remember which version, as far as I remember I had to start and stop the controller to fix it. What controller version are you using?

 

 

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#2
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Re:ISP Load graph stop displaying data
2024-11-18 16:26:22

  @MR.S 5.15.6.4

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#3
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Re:ISP Load graph stop displaying data
2024-11-18 16:29:23

  @dadziuk 

 

OK, that's the same version I'm using, I haven't had the problem in a while so I don't know what it could be-

 

 

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#4
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Re:ISP Load graph stop displaying data
2024-11-19 03:27:09

Hi  @dadziuk 

 

Did you try rebooting the controller or the router?

What's the gateway router you are using?

Is the throughput displaying today? 19th Nov.

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#5
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Re:ISP Load graph stop displaying data-Solution
2024-11-20 11:43:08 - last edited 2024-11-21 02:19:26

  @Vincent-TP  I use ER8411. I have 700 devices working on the network, I don't want to restart the main router or controller with such simple errors.

A few hours after fasting, without any intervention, everything returned to normal.


 
Recommended Solution
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#6
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Re:ISP Load graph stop displaying data
2024-11-21 02:19:22

Hi  @dadziuk 

 

Thanks for the update. Happy to know it's normal now.

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#7
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