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OC200 goes offline from the cloud when extensively using omada app or pc.

Cebujohn

2024-11-23 00:02:26 - last edited 3 weeks ago

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Registered: 2022-10-30

OC200 goes offline from the cloud when extensively using omada app or pc.

2024-11-23 00:02:26 - last edited 3 weeks ago

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Model: OC200

Hardware Version: V1

Firmware Version: 1.32.6 Build 20241101 Rel.41525 (Stable)

Hi, Anybody knows how to deal with frequent OC200 cloud disconnects? This usually happen when I am tinkering or using extensively the Omada app or on desktop. Basically it disconnects from the cloud and reconnects within 3-5 minutes.

Plainly it just disconnects from the cloud but not on the local side.

Anybody experiencing this? Any fix?

Thanks!

1 Accepted Solution

Vincent-TP

3 weeks ago - last edited 3 weeks ago

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Registered: 2024-06-22

Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

3 weeks ago - last edited 3 weeks ago

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

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OC200 goes offline from the cloud when extensively using omada app or pc.

OC200 goes offline from the cloud when extensively using omada app or pc.

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