ER8411 freezing
Hello
Our ER8411 is freezing since a few weeks.
I mean, from the network it's like it was be unplugged, and if i look at the front ot the device : SYS led is OFF and all led over RJ45 connectors are OFF too.
And all fonctionnality are off : internet and VPN.
The only thing we can do is to disconnect the 2 power supplies to restart the ER8411.
From a few days, it crashes 3 or 4 times a day (I don't check at night) and sometimes it works only 45 min.
I have reset to factory default and upload our config file. But it's the same.
Because the problem more or less occurred at the time of the upgrade to 1.2.2 then I tried to go back to 1.2.1 but it didn't change.
I have reupgraded to 1.2.2.
Right now it works from 3h09 since the re-upgrading to 1.2.2
Our configuration :
- ER8411 v 1.0 - 1.2.2 Build 20240809 Rel.48592
- 4 wan rj45 : wan4 to 7 (SFP not used) fiber
- 1 LAN
- 5 VPN IPsec connected 24/24
- 9 OpenVPN server not used every day
- no OMADA
- no USB
- no console
The temperature is good 59°C/49°C
Our issue look like this one https://community.tp-link.com/en/business/forum/topic/635492
But because it was in 2023, it may have something new.
Thank you for your help
Regards
J
