EAP 225 Outdoor Connections issues

EAP 225 Outdoor Connections issues

EAP 225 Outdoor Connections issues
EAP 225 Outdoor Connections issues
a week ago - last edited Monday
Model: EAP225-Outdoor  
Hardware Version: V3
Firmware Version: 5.1.6

A few months ago, I reconfigured my home network with Omada and set up two access points: EAP225 Outdoor and EAP245. I have three Wi-Fi SSIDs enabled: Home, IoT, and Guest.

Recently, I’ve been facing an intermittent issue where some cameras and IoT devices become inaccessible. The issue occurs randomly, and while the devices appear in the client list of the AP, any attempt to ping them results in “Destination unreachable.”

After extensive debugging, I’ve identified the problem: it happens when devices are connected to the EAP225 Outdoor access point. When I lock these devices to the EAP245, the issue does not occur.
 

Here’s what I’ve tried so far to resolve this:

  1. Resetting the EAP225 Outdoor.
  2. Replacing the Ethernet cable.
  3. Using a shorter cable.
  4. Testing the access point on different devices.



Any clues?

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#1
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1 Accepted Solution
Re:EAP 225 Outdoor Connections issues-Solution
Monday - last edited Monday

Hi  @yemzikk 

 

How far away are the cameras from the EAP225-outdoor?

This is mostly because the wireless connections are unstable.

You may refer to the following to do some optimization:

 

How to optimize wireless performance of EAP products

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#2
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Re:EAP 225 Outdoor Connections issues-Solution
Monday - last edited Monday

Hi  @yemzikk 

 

How far away are the cameras from the EAP225-outdoor?

This is mostly because the wireless connections are unstable.

You may refer to the following to do some optimization:

 

How to optimize wireless performance of EAP products

Recommended Solution
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#2
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Re:EAP 225 Outdoor Connections issues
Monday

  @Vincent-TP Not related to distance because the nearest AP of the camera is EAP225 Outdoor (aprx 3mtr), EAP245 is far away (above 10mtrs) and I'm not getting any issues when I connect the camera to that AP

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