@Fae Hi Got a reply from support team. Everything is ok. Genuine product. They said i can go ahead and ugrade firmaware. I did that and everything went smoothly. Thanks for your help.

@Fae Thanks a lot for your help. I havent received a response from the support team as yet. Though they have copied me on the mail in which they forwarded the query to their internal teams. I hope it...

@Fae Apologies a bit confused. This was purchased in the same region where i am checking the firmware. Hence the surprise why i got a EAP245(US) model and not EAP245(EU). Can i update the EAP245(EU)...

@Fae The current firmware of my device is - 2.21.0 Build 20200522 Rel. 49688 I have not upgraded to the latest version because there is some confusion on the product i have got. The model number is...

Ok got this fixed. I used a lower version of the discovery utility 4.1.4 and it worked fine.

Hi I just purchased 2 EAP 245 V3. I am trying to adapt them into the OMADA Controller (4.3). For this I have run the OMADA discovery utility and the utility is able to see the 2 units. But when I try...