Hi @joeban， Thanks for reporting this issue to TP-Link community! First of all, please test that the router and the modem are running stably to rule out the front-end devices factors. Secondly,...

Hi @OMG-NZ, What is the firmware version of your ER707-M2? The latest firmware ER707-M2(UN)_V1_1.2.0 Build 20231214 has fixed the related issue, please upgrade and test.

Hi All, A newer 5.13.30.4 Beta firmware of Windows Controller has been released for trial, please follow the post link below for details. Omada SDN Controller_V5.13.30.4 Beta (Released on Jan 8th,...

Update as of Apr 10, 2024: Thank you all for your valuable feedback on the Beta firmware! The official firmware of 5.13 controller has been released, check the following link for details....

Hi @d0ugmac1， Thanks for your help here. Based on @Icare2000 and @chrisfromthelc descriptions, they are using the OC 5.12, it can't be confirmed that this issue is related to controller v5.13, I have...

Hi @nRayAffair， To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240113977,...