Forums/
Requests & Suggestions
2024-01-02 05:51:51
Hi @oUkalemo, Thank you for your valuable feedback. I've recorded this request and will report it to the developer team for evaluation.
0HELPFULS
Forums/
Wireless
2024-01-02 03:49:20
Hi @lifetechmeda, We don't get advanced notice of whether there will be new updates of EAP620 HD V1 being released or when a feature update will be available. But please note no firmware updating...
0HELPFULS
Forums/
Switches
2024-01-02 03:47:19
Hi @Vicklight, If the CPEs, EAPs and the controller can communicate with each other, EAPs could be adopted by the controller even though you connected the EAP behind the CPEs.
0HELPFULS
Forums/
Controllers
2024-01-02 03:40:38
Hi @mackworth, If you set ''lock to AP'' for your devices, when these devices try to switch to another AP, it will be blocked. You can go to ''Insight-》Past connection'' to check the lock to AP...
4HELPFULS
Forums/
Switches
2023-12-29 08:24:01
Hi @JayinNZ, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231254259,...
0HELPFULS
Forums/
Switches
2023-12-29 08:11:11
Hi @Vicklight, For long-distance communication, we recommend you set a point-to-point connection. Which means you will need two CPEs plus one AP or wireless router and a clear line of sight. The...
0HELPFULS

