Hi @RBL， After confirming with the support engineer, there is nothing on the map because there is no geolocation information in the generated logs. And there are the possible reason for the absence...

Hello @arnold14344， What is the firmware version of your OC200? You may refer to this post to do some troubleshooting firstly, please check here: OC200 gets wrong System Time and Date via NTP Server

Hello @BYTE-BUiLDERS, What is the current firmware version of the Controller? Could you forget the ER7206 and re-adopt it for testing? Disconnected means the EAP and the Controller have a...

Hi All, We have tested it on the Linux Controller v5.13.22, the Serial Number is shown and the Export feature is functional. Please check whether you enabled the Cloud Access, this issue may occur if...

Hi @YuukiA, In Controller v5.13, the default status of WAN ports that can only be used as WAN ports is enabled and cannot be changed, refer to the following figure: This is not a Bug, but an result...

Hi @Bonesoul, If you create a PoE schedule and check the ports you want to apply in a given time frame, those PoE ports will supply energy.