Hi @CH_EDM， Please confirm whether the front-end modem and router are working properly, it is strongly suggested to contact your ISP to check the network connectivity. It is hard to say where the...

Hi @TheGremlin, Did you put the EAP close to your main router? Please try changing a different channel and channel width on your router for testing. You may set a different SSID for EAP and it is...

Hello @JesChia, There is a compatibility list that contains EAP model numbers that support the Mesh feature currently. You may choose an Omada router, the specific model number you can refer to this...

Hello @CH_EDM, Thanks for reporting this issue to our community. May I know whether the disconnection issue occur on the wired network either? Have you connected a PC to the router to check the...

Hello @Ian_Buss_Audio, Please reset this EAP first, and then just connect a PC to EAP with an Ethernet cable like this: EAP---PC. Please set a static IP address like 192.168.0.10 on this PC. And try...

Hello @TheGremlin, Please make sure you type the correct password of the router SSID in this blank. You may try both 2.4G and 5G bands for testing.