Hank21Offline
Following: 7Followers: 54
Forums/ Wireless
2023-11-21 01:33:32
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
Hi @W38122077, We saw you have a ticket number in the system, please post your problem with TKID231115662 via Email, the support team will help you.
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Forums/ Controllers
2023-11-21 01:29:05
Re:OC200 Cloud Acces disconnected due heartbeat packet loss
Hi @Mariomark1541, I'm afraid that I can't jump to conclusions until the R&D team locates the issue.
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Forums/ Wireless
2023-11-20 09:06:56
Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Nov 15th, 2023)
Hi @WM1, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231137122, please...
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Forums/ Pharos Wireless Bridges
2023-11-20 08:53:29
Re:CPE510 OUTDOOR unit not boot up kindly help me to recover dead device
Hello @MAhmedfraz, If your CPE becomes brick, you may try to refer to this FAQ to do the firmware recovery. If it doesn't help, we can not rule out the hardware issue, please feel free to submit a...
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Forums/ Requests & Suggestions
2023-11-20 07:23:24
Re:Hotspot authentication timeout
Hello @BestOne_Br, Thank you for your valuable feedback. I've recorded this request and will report it to the developer team for evaluation.
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Forums/ Wireless
2023-11-20 07:14:30
Re:EAP610 AX1800
Hello @DarcyB, The EAP610-Outdoor supports RE mode as the FAQ mentioned, but the EAP610 indoor device doesn't support it. As for the Mesh, both EAP610 and EAP610-Outdoor support it, to establish the...
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