Hello @oldade, Did you set the different WiFi name for 5G and 2.4G on your EAP? You may set a separate 2.4G signal band SSID for testing. It is suggested to test it on different client devices and...

Hello @Bawjaws， Our senior engineer has received your feedback on the issue via email, they will continue to follow up with your case. If you have any additional information, please feel free to...

Hi @A_WiFi_Station, The Inform URL of the controller should be "omada://euw1-omada-device.tplinkcloud.com?dPort=29810&mPort=443&omadacId=XXXXXXXX", please check the below image.

Hello @IamMurphy， To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hello @W38122077, Thank you so much for taking the time to post the issue on TP-Link community! To better assist you, I've created a support ticket via your registered email address, and escalated it...

This Article Applies to Omada Hardware Controller v5.12 Issue Description/Phenomenon We have noticed that some forum users are experiencing the Slow Browsing issue in the Controller GUI. This issue...