Hello @Zendes, @ElMajor76, @MR.S Thank you for your feedback regarding the firmware update. But we're sorry that we have no idea when the EAP660 HD/EAP620 HD firmware will be available, but will...

Hi @TheGremlin， You can use the WiFi Analyzer to check what SSID is currently connected by this phone. Download one radio scanning APP on your phone, here we take Wi-Fi Analyzer as an example >...

Hello @TheGremlin， Based on your description, this issue may be caused by your phone being connected to the Router's SSID after you set the EAP, because the EAP's SSID is the same as the router's at...

Hi @JesChia, Neither the EAP nor the Controller can do the DHCP Server, the EAP is just an access point and the controller is just a centralization management platform. And the ROOT AP needs to...

Update on Sep 27th, 2023: Update the EAP610 v3 and EAP613 v1 firmware, which fixed some issues. Before EAP610_V3_1.4.0_Build 20230718 (Beta) EAP613_V1_1.4.0_Build 20230718 (Beta) After...

Update as of Dec 18, 2023: Thank you all for your valuable feedback on the Beta firmware! The official firmware has been released, check the following link for details. EAP225(EU)_V5_1.2.1 Build...