Hi @d0ugmac1, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230624642 ,...

Hi @dazmatic, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230624628,...

Hi @Roel81， EAP610-Outdoor need to be powered by the 48V/0.5A Passive PoE, please check the specification out: But the POE injector TL-POE2412G is a 24V 12W Passive PoE Adapter, it is not powerful to...

Hello @d0ugmac1， Could you describe simply your Network Layout? Did you use 2 ER605 V1 to set the site-site IPsec VPN? Did you set one side to access the internet (full mode) through the L2TP VPN...

Hi @dazmatic， May I confirm that are you running this ping plotter pro software on a wireless client or a wired client? If you are running it on a wireless client, this issue may be influenced by the...

Hello @DRomney， It is strange, it should be only one WAN online as always once you enable the Link Backup feature. Could you set the Online Detection for them? You may go to Device List, click on the...