Hi @When, The ticket ID should be TKID230xxxxx, can you find it in your email box?

Hello @When, Hope you are doing well. I’m wondering whether your concern was resolved finally. If the issue still exists, please don't hesitate to reply here and tell me the ticket ID you have, and I...

Hi @MauriceGee， Do you mean the issue only occurs on the Shelly Plug S? Have you tested whether this Plug work properly with another 2.4G WiFi? If you set a separate WiFi without any password for...

Hi @BennyCS, Here is the Datasheet of ER605 V2, please refer to the official data.

Hello @greenaar, greenaar wrote I'd received a beta 1.3.0 in early march with Next-Server enabled. This 1.3.1 version does not offer it. Is there a reason why? The 1.3.1 Beta firmware version is...

Hello @Skandal, Based on your description, this issue seems like has been fixed on the Beta firmware as below, you may upgrade to it and test it again. ER7206 V1_1.3.1_Build 20230525 Beta Firmware...