Hi @GPrad Are you able to Ping the Tapo camera's IP from the NVR? And if the camera can work on Tapo APP? NVR should be able to add Tapo cameras via Onvif, but first we need to make sure they can...

Hi @BubbaBubba Have you enabled Loop Detection on your core switch?(like the following screenshot) On the Log, is there any thing like "xxxx port x has been blocked"? I feel like there is a loop on...

Hi @MrHC1983 I tried search online and found Telstra Smart Modem is actually a modem router 2-in-1 device. That means you ER605 can obtain a private IP from your modem, no need to set up Internet...

Hi @YuukiA Remote Management is used to manage your router from WAN side. It's not used to secure the page from local LAN network. The subnet/mask should be a WAN side IP(in normal case a public IP),...

Hi @Rich1000 My bad, I did not notice that you are using OC200 hardware controller. Omada Controller v5.9 for OC200/OC300 will be released soon one after another, please wait patiently. Subscribe the...

Hi @swimeroad To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230323620,...