@Pista24 I own two 690e HD which never received anything except a beta update. Flagship 700$ access point and not 1 update. Now I made the mistake to trust TPlink again because I dont want to change...

@Vincent-TP unable to update my 783 it's on 1.1.14 I'm in Canada I bought from Amazon and it's a us model EAP773 (US) v1.0 [Custom] getting an Error with no notes when trying to install

@Vincent-TP I get that you are front line but don't make the decisions, the 690E HD first became available in Canada in July 23 and the firmware is dated May Firmware Version 1.0.3 Build 20230510...

@Vincent-TP The fact the 690E HD is still being ignored and not acknowledged by staff here is shameful. current firmware for it doesn't even handle ipv6 I own two of these and this was the...

@Vincent-TP Will these be supported or dropped after 7 months like the 690e HD ?

@the901 They have no issues EOL a flagship device after 7 months. They don't care about you or updating devices, need hardware revision sorry. EAP 690e HD..... Still doesn't support IPV6 properly....