Hello @Advdeepak_006 , Do you mean the username and password to configure the modem? If yes, you might want to consult your ISP, as the configuration information is provided by the ISP.

Hello @Devin83 , Welcome to our community. According to Google Translate, you want to confirm whether the VX800v uses a standard SFP or SFP+ module, and you want to confirm compatible SFP modules....

Hello @TPL53 , Could you tell me when the unstable wireless connection started? Is the wired connection stable? It is recommended that you troubleshoot the unstable wireless connection first before...

Hello @TPL53 , Thanks for contacting our community. It seems that your router's wireless connection is unstable regardless of the firmware version, right? We will follow up on your case here to avoid...

Hello @DevDeadly , Do you mean the modem's network turns back normal after downgrading the firmware?

Hello @NormChel , Thanks for your reply. We understand your eagerness to fix the network and hope to quickly pinpoint the cause and provide a suitable solution. The tech team has been made aware of...