Hello @justine224 , If you have a new router, it is recommended that you perform a hard reset and reconfigure the extender. With the power on, use a pin to press and hold for 1 second to reset the...

Hi @YBP , Here is a beta firmware that may help: What Should I Do If Incoming Calls Ring Only Once/Twice on Archer VX1800v

Hello @_Ch-ris_ , Welcome to our community. Have you changed settings on the modem recently? Like a firmware update. Was the first RE700X added before the settings were changed? For the new RE700X,...

Hello @MusTy071 , Welcome to our community. Is the wired speed normal after the firmware update? Here are some troubleshooting steps that you can try: Wireless Speed Troubleshooting: 1. Simplify and...

Hi @Victorre , Welcome to our community. The model of your router is also Archer BE230-v2-1.3.1 Build 20260106, right? Do you encounter the same anomaly as below? If SMB option disabled can help? In...

Hi @Ducky30 , As I know, antennas are not currently available for separate sale. If your router's antenna has a hardware failure, we recommend contacting your local support team.